We are hiring 1 00% Remote Call Center Representatives that are located in the states listed below. Please read the posting and apply if you have all the required experience and equipment!
Candidates MUST have:
Job Title : Customer Service Representative-Retention Department
Pay : $15/hr – pay raise to $16/hr once you go permanent and BONUS structure once you go perm after 6 months!
Job Description:
Candidates will be assisting with their VIP Rewards Program, must be comfortable upselling this program as well as footwear, will be on the phones as well
Will answer questions, try to retain customers and if not you will cancel the memberships
Handling inbound calls with customers and members
Targeting upbeat and friendly!
Call metrics and sales metrics guidelines for the role
Opportunity to be cross-trained in other departments if you are performing well
Start: Monday, June 6th
Training: Will be 5 Business Days ****After that you will be live on the phones
Shift: You should be open to working 7 AM-7 PM for an 8-hour shift and at least one weekend day
****Please note these hours are in PST – please adjust for your time zone.
WHY work for this company?
Promote from within, and bonus potential in this role- Most people in this role make more than $16/hr when they are direct
A hiring manager has been there for 20+ years – other customer service reps have stayed with the company for over 4 years!
Great company culture and management
Y ou must have YOUR OWN computer, with Windows 8 or higher; their internal program does not work with Mac or Chromebooks OR tablets
Confirm that you have an ethernet cable
Minimum download speed of 20 MPBS/upload speed of 5MBPS
Please confirm you have a USB Headset- NO Bluetooth headsets
Storage Space (minimum of 30 GB free)-Just screenshot and send results Operating System (Windows 8)- NO MacBooks
You MUST be in one of the following states:
Arizona
California
Colorado
Georgia
Illinois
Maryland
New Jersey
Ohio
Oregon
Pennsylvania
Virginia
Washington
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [email protected] for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
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