Aston Carter Hiring for REMOTE Medical Call Center Representative at Renton, WA Full Time

MUST BE LOCATED IN WASHINGTON STATE – 100% REMOTE

Description:

In this position you will perform general patient access and registration duties in “EPIC”, such as, answer telephones, make appointments, process referrals, maintain provider templates and appointment schedules, verify patient demographics and insurance coverage. This position will be primarily supporting their Call Center.

Skills:

Call center, scheduling, call center, customer service, schedule appointments, front desk, patient access, medical terminology, patient scheduling, epic, insurance verification

Additional Skills & Qualifications:

2 years of customer service experience, (high end ie Nordstrom’s/Marriott) 1 year call center experience

Ideal 1 year working in a medical office admin type roles

Excellent Communication and Service service skills. Quick thinker, willing to adapt, strong stress management skills Computer savvy

High School/GED required

Dis: job hoppy or short job tenure. candidate must be able to articulate their experience, candidate who can’t provide full in depth answers that show critical thinking and problem solving stills will not be considered.

Candidates will not be allowed excessive time offer during the first 3 months.

Work From Home Requirements:

A connection with 20Mb+ download and 8Mb – 10Mb upload speeds is REQUIRED.
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Must be able to hardwire to their internet modem and cannot access internet wirelessly.
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Please have each candidate test their internet speed to ensure they can meet this requirement before selected to interview. (www.speedtest.net)
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In areas where internet services providers (ISP) are limited, adequate internet services may not be available. It is important that this be considered when evaluating an individual’s ability to work from home.

Workspace

• Employees who work from home are required to have a quiet and private workspace in the home. We must protect PHI (Patient Health Information) at all times.
• Our company supplies all home agents with a computer, two monitors, keyboard, mouse, headset, and camera

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We’ll never contact you via Gmail, Telegram, or WhatsApp and we’ll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [email protected] for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.