Aston Carter Hiring for Work From Home – Customer Service Representative at Dallas, TX Full Time

Aston Carter is seeking qualified Customer Service Professionals for a WORK FROM HOME position within a large benefits company assisting in Customer Support. Candidates MUST sit within one hour of Dallas, TX as you may be asked to go onsite to pick up equipment.

As a representative, candidates will be providing basic customer support to clients by responding to customer inquiries and answering, documenting, and monitoring call center interactions. Representatives will also handle inbound calls and make follow up outbound calls regarding benefits, pension, and 401K plans to participants from clients such as Cigna, Humana, Honda, Liberty Mutual, Campbell Soup, and Blue Cross Blue Shield.

Candidates will be assisting with 40-60 calls per day. Equipment will be provided and candidate must be able to hardwire internet into modem with a provided ethernet cable.

This position is a 7-month contract with possible extension . A $1,500 completion bonus will be given upon completion of the contract.

Individuals with the following qualities will be a great fit:
High School Diploma

2 years of previous call center experience

Knowledge of Microsoft Applications (Word, Excel, Email)

Outgoing and engaging in person and over the phone

Capable of working from home with no interruptions

Training & Onboarding:
4-week virtual training – no planned time off during this time

Expected Start Date: 8/8/2022

Schedule Details:
Monday –Friday

6am – 10:30am Start Times Available (8 hour

shift)

Occasional Saturdays (4 hour shift) and overtime

available

Prorated hours worked past 7:00pm

$16.50/hr

$1,500 completion bonus

Fully Remote with commitment to picking up equipment onsite

About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [email protected] for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.