Aston University Hiring for Library Assistant (2 Posts) Job at Birmingham, England , UK Full Time

An exciting opportunity has arisen to join the Library in providing high quality library enquiry and user support services.

This varied role will suit someone enthusiastic about working with students and a positive approach to customer service. You will; staff a range of service points skills responding to a range of enquiries in person, over the phone and online; work with colleagues across the Library team; complete administrative tasks; and have the opportunity to support and contribute library service development.

You will have excellent customer service, interpersonal and communication skills. You will have good IT skills including a working knowledge of Microsoft office applications and the ability to work well with colleagues and students of all backgrounds

We recognize sometimes people can be put off applying if they don’t match every requirement, if you’re excited about the role and think you can do what we’ve described we welcome your application. If you’re not sure you’re quite who we’re looking for do contact us with any questions.

This role based in a modern library. The focus of the role is to support the on campus student experience. Therefore, the role is not suitable for off campus working.

Aston University is located within Birmingham City Centre and has accessible transport links, via bus or train and a cycle to work scheme. We offer a generous annual leave scheme with 25 days annual leave and a further 13 days bank holiday and University closure days.

Applicants shortlisted will be invited to a first stage interview on 28 June and will have an opportunity to meet the team and find out more about the role. Successful candidates will be invited back to a second stage interview on 29 or 30 June.

Anonymous shortlisting will be carried out for this role as part of Aston University’s commitment to equality and diversity and ensuring a fair and consistent approach to recruitment. Personal details that are included on application forms, including the candidate’s name and address will not be disclosed to the shortlisting panel. We kindly ask that candidates do not send CVs or cover letters as these will not be considered.