*In order to qualify for this WFH position, you must reside in one of the following states: Arkansas, Kansas, Missouri, Oklahoma or Texas*
This position offers a $3,000.00 sign on bonus paid out as follows: first $500 payment 30 days after hire date, second $1,000 payment 6 months after hire date and third $1,500 payment 1 year after hire date.
This is your opportunity to be the voice of AT&T – a global leader in communications and technology, working from home! As a member of our team, you’ll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services and offers. While you drive to meet your daily and monthly sales goals, you’ll help our customers stay connected to what matters the most.
How you’ll make an impact
In this multi-faceted role, you’ll be trained to address a broad range of customer service call types including, collections, retention, sales channel coordination, billing and adjustments and advanced technical support. You’ll use creative problem-solving skills to address complex customer questions and concerns while navigating between multiple tools and systems to update customer accounts and maintain records. Your goal will be to provide effective and timely resolutions for customers and deliver personalized recommendations for our latest products and services. Your consultative approach will help you meet monthly sales goals and to ultimately deliver an outstanding customer experience.
What your day-to-day will look like
What you can look forward to
What we’re looking for
WFH Requirements
Want to learn more about our work from home roles? Watch this video.
Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions. If you’re ready to take the lead as the voice of AT&T, we’d love to hear from you! Apply today! #Virtualjob #Virtualwork
#connectourcustomers
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