This position is wfh, but please note that you MUST be located in one of the following states to be considered – AL, FL, GA, KY, LA, MS, NC, SC, TN.
Answer your calling and take the lead at our company from the comfort of your home. As a member of our team, you’ll redefine how our customers engage with the latest product offerings, media and entertainment. It’s an opportunity to be the voice of AT&T – a global leader in communications and technology, in a career where we’ll count on you to deliver a best-in-class customer experience.
In this role, you’ll take the lead in addressing customer questions and concerns on all products and services through case resolution pertaining to a variety of issues. You’ll need a strong attention to detail to maintain appropriate records, prepare required reports and update customer accounts. Each case will provide an opportunity to creatively problem solve ways to address customer issues through various tools and systems. Most importantly, your ability to provide effective and timely resolutions will impact the overall customer experience. There may also be instances where you provide customer support as assigned – this may include selling products and services, collecting past due balances, processing credit applications and/or activating services.
You will also be required to:
WFH Requirements:
So, what’s in it for you?
We’ll offer paid-training that you’ll be required to complete from home as well as resources to encourage your career growth. We also offer a competitive compensation package. We also offer a competitive compensation package. This role starts at over $X per year.
There’s no better time than now to dial into a work from home career with AT&T.
Want to learn more about our work from home roles? Watch this video and apply today! #virtualjob #virtualwork #connectourcustomers
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