Auckland City Mission – Te Tāpui Atawhai Looking for Night Shift Support Worker – Kaimahi Tautoko Mahi Pō at Auckland, Auckland, New Zealand Full Time NEW

• Full Time
• Application Closes 30 Apr 2025
• Auckland – Central Auckland
• Social Worker

Night Shift Support Worker – Kaimahi Tautoko Mahi Pō

Night Shift Hours: 1630 – 2330 – weekly rotating roster, patterning a mixture of 3 or 4 on and 3 or 4 off.

About The Role

The purpose of the Night Shift role at 3 Union Street is to oversee the safety, security, and welfare of whānau, and the building during the night outside office hours, ensuring operations run smoothly, following the model and guidelines.

Night Shift workers do not carry a caseload themselves but are responsible for being aware of the individual needs of whānau and their Support Plans, Safety and Risk Management Plans, and upholding relationships which are consistent with services provided throughout the day.

We value team development and our people’s career growth; we will mentor you on your unique journey to do meaningful work in a supportive environment. This role is a great starting point where you can learn on the job and work towards a longer-term career at Auckland Mission.

Duties

• Overall operational responsibility for the smooth and effective management of 3 Union Street during the night shift including ensuring effective levels of productivity.
• Follow support plans set by keyworkers to ensure consistency of support for whānau living at 3 Union Street.
• Communicate with whānau using a clear, transparent, and culturally sensitive approach while building relationships.
• Build and maintain positive and professional relationships with internal and external stakeholders.
• Demonstrate a high level of collaboration with practitioners from other Mission Services or external agencies to support better outcomes for whānau

Skills

• Previous experience working with whānau who have complex needs including trauma, mental health, addiction, poverty and homelessness.
• An understanding of and ability to build rapport with whānau who have complex needs including trauma, mental health, addiction, poverty and homelessness.
• Aptitude for getting things done through formal and informal channels.
• Understanding of complex cultural, social and economic factors that contribute to homelessness.
• Commitment to embodying the principles of the Te Tiriti o Waitangi in organisational practice.

Skills, experience and knowledge may also be obtained from a number of different experiences. For example, from paid work, voluntary work, work undertaken within your Church, Marae, or from specific iwi/whānau responsibilities.

Benefits

• 5 x ‘Mission leave’ days, additional to annual and sick leave.
• Access to EAP & external supervision.
• Access to kapahaka, and weekly waiata.
• Ongoing training and development.
• 15% discount at Auckland City Mission Op Shops.
• Access to low cost, farm fresh produce on a weekly basis.
• Close to public transport.
• Discounted parking at SkyCity.
• Career progression opportunities.

About The Organisation

Auckland City Mission – Te Tāpui Atawhai supports Aucklanders in greatest need. Our services have evolved as the city’s social needs have changed, and we respond to these needs with care and compassion while advocating for a reality where there are: enough suitable homes, enough money for nutritious food, and easily accessible health care for all. Since our doors opened more than 100 years ago, this has been our ‘why’. Today, we operate across 9 sites in Tāamaki Makaurau. We offer support for however long and in whatever way is needed – for some people, that’s simply accessing one of our many services, for others, it’s a complex journey with our full support.

Over the past 12 months, the Mission has provided 200 people with permanent homes, conducted over 20,000 consultations at the Calder Health Centre in HomeGround, cared for 462 people in our residential social detox facility in HomeGround, distributed almost 50,000 food parcels to families and individuals, and served over 80,000 warm meals in our community dining room, Haeata.

Last year we were proud to win the Nga Āhuatanga o Te Tiriti Tohu (Award), and the Supreme Award at the 2023 Diversity Awards. These awards recognise our mahi to create a workplace which empowers Māori, and where Māori solutions can be developed and offered to the people who we support. If you are interested in this role, please apply with your resume and a cover letter outlining your interest in the role and the Auckland City Mission.

• 3-Union-Street—Night-and-Weekend-Support-Worker-JD.docx