Auckland Council Looking for Libraries & Council Services Assistant at Auckland City Full Time

• Bring your passion for people and your local community
• Strong focus on customer service, programmes, events, and community engagement
• Multiple permanent, part-time positions based at Rānui Community Library

He angitūtanga: The opportunity

Rānui Community Library is a great location for the community to connect, learn, relax, and enjoy. We are a focused and committed team who takes pride in creating a wonderful customer experience and our Library & Council Services Assistants play a vital part in ensuring this happens. In this role, you will be contributing to the day to day running of the library, support the running of library programmes, and answering a wide range of enquiries from customers about library services.

We have multiple permanent 22-hour opportunities available which includes rostered weekends. While you’ll be mainly based in the Rānui community library, there will be opportunities for you to work at other libraries within the Henderson-Massey Local Board.

He kōrero mōu: About you

Your natural ability to relate well with people of all ages and backgrounds, excellent communication skills, and strong digital skills will ensure that you are able to successfully engage with our customers. You are someone who prides yourself on providing an excellent level of customer service, keen to learn new skills and new ways to engage with our diverse and vibrant community.

As digital troubleshooting is an important part of this role, you will be expected to be familiar with digital technology and able to comfortably impart that knowledge to our customers.

Ngā āhuatanga kei a mātou: What we offer

Here you’ll have the opportunity to work across the largest public libraries in Australasia and serve one of New Zealand’s fastest growing cities. In return, you’ll be immersed in a team of remarkable and talented Librarians who have a passion for people, their community and who love making a difference in helping to make Auckland a vibrant place to live, work and play.

If you want to work in a friendly library and share your passion for reading and technology with your local community, then apply now.

Applications close Monday 29th August at 11.59PM





Auckland Council is committed to the protection and wellbeing of children. This role is classified as a Children’s Worker role under the Vulnerable Children Act 2014. As such applicants will be required to undergo police vetting prior to commencing employment. Appointment will be subject to a satisfactory police check.

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

Auckland Council strongly encourages our employees to be fully vaccinated.