Auckland One Rail Looking for Fleet Controller at Auckland, Auckland, New Zealand Full Time

We’re on the hunt for a Fleet Controller to join the team at our Auckland Rail Operations Centre (AROC) here at Auckland One Rail.

About the Role:

Fleet Controllers are responsible for the day-to-day coordination of train movements across the network, ensuring alignment with maintenance schedules and operational plans. This role is central to the smooth functioning of Auckland’s passenger rail services and plays a critical part in managing the fleet during service disruptions and train faults.

You will monitor real-time network performance using tracking systems, CCTV, and operational inputs, and work closely with Train Maintainers, Crews, and Control Room staff to manage fleet issues. The role also involves implementing disruption recovery plans, delivering clear communications to frontline teams during service disruptions, and contributing to continuous improvements in fleet operations and reliability.

This role requires the ability to thrive in a high-pressure, fast-paced environment where multitasking and problem-solving are crucial.

📌 Please note: This is a 24/7 rostered position, including weekends and public holidays.

Requirements

What You Bring

✔ Strong communication and decision-making skills, including professional phone, radio, and email communication.

✔ Ability to multi-task and perform under pressure in a dynamic, fast-paced environment.

✔ A team-focused approach, working collaboratively to deliver the best possible passenger experience.

✔ Excellent investigation and reporting skills to accurately document and analyse incidents.

✔ A background in transportation or logistics (preferred but not essential).

✔ Strong computer skills, with the ability to confidently operate and interpret data from complex systems used to manage rail operations, such as crew rostering software, real-time train tracking, network performance monitoring, and incident reporting tools.

About Auckland One Rail

Auckland One Rail (AOR) brings the expertise of two world class transport organisations in a joint venture between ComfortDelGro Transit Pte Ltd (CDGT) and UGL Rail Pty Ltd (UGL Rail)

Our commitment is to support Auckland’s exciting transport transformation and to deliver fast, frequent and reliable services that will not only meet but also anticipate the future needs of Auckland’s travelling public.

Benefits

• Competitive hourly rate with penals (equating to approx. $100k annually)
• Free Train Travel: Enjoy complimentary train travel on Auckland passenger trains
• Gym Membership Discount: Access discounted Les Mills Gym membership
• Travel Discount: Nominate a person and up to 3 dependents for train travel discounts
• NZ Railways Trust Membership: Benefit from discounted holiday accommodation and medical perks

This is an exciting opportunity to be part of a team that plays a critical role in Auckland’s rail network. If you have a passion for operations, problem-solving, and making a real impact, we’d love to hear from you!

Apply now and help keep Auckland moving!

• Our recruitment process will include pre-employment checks such as a medical, drug & alcohol testing, psychometric testing, police checks and right to work checks