We will provide in-house programs and compliance training.
Do you want to be part of the Augusta Precious Metals team? 1st year between $75,000 and $100,000 per year, with the potential to join the team bonus plan and double your earnings within 3 years.
We are offering a Signing & Retention Bonus of $5,000 to be paid at the end of one year of employment. We also offer a guaranteed salary of $5,000 per month and spiffs of $50, per trade complete. You should expect to average no less than 25 trades per month.
We are seeking the very best and are willing to recognize you financially for being the best. We are different. Let’s get to know each other.
At Augusta Precious Metals, we foster a challenging, fast-paced work environment with a focus on small teams, forward progress, and continuous improvement. As an Onboarding Specialist – Remote, get ready to be part of an exciting industry with great earnings potential.
About this Role
Augusta Onboarding Specialists assist the sales team, once a customer has indicated that they want to move forward with an application. The Onboarding Specialist will complete the application process and then transfer the customer over to the next step – the Funding Department. After the customer speaks with the funding department, the Onboarding Specialist is responsible for completing the customer’s movement, until funds have been received and a trade is completed.
As an Onboarding Specialist, this position will be responsible for resolving any questions during the application process. Once a customer completes the funding process the application specialist will give the customer weekly updates on the funding status of their account and providing market updates. Once all funds are in, you will assist the customer by introducing them to the Order Desk. Once a trade is complete, the customer will move to the aftercare department. You will support and work closely with the entire team.
Your overall mission builds lasting relationships to drive consumer loyalty.
What’s it like to work here?
At Augusta Precious Metals, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their retirement. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives.
You will be a great fit if you:
· Are comfortable working on camera on Zoom, with customers
· Enjoy working from home in a fully virtual environment
· Are good with time management and multi-tasking skills
· Are coachable, open to feedback, highly motivated, and driven to succeed with an entrepreneurial spirit
· Have a good understanding of customer service
Our Specialists come from diverse professional backgrounds, many of which do not have previous sales experience. Our successful specialists are typically:
· Goal-Orientated · Sale-Minded · Great with Client Relation and Retention · Possess a Passion for Helping Others
What Augusta offers you:
· Highly competitive compensation plan (salary and spiffs)
· Great bonus program
· Medical benefit stipend – you choose your own plan
· Paid training and development
· Vacation, holidays and sick time
· Advancement opportunities after one year
· Pride and excitement of joining an award-winning team, named #1 amongst Gold IRA Companies
· Paid travel and lodging to company parties.
Augusta’s Requirements:
· Must be able to pass a background check
· Must have a reliable cell phone
· Previous customer service experience
· Very detail oriented
· Ability to build relationships with internal and external stakeholders across all levels
· Ability to influence outcomes without directing or commanding
· Must be self-motivated with an independent work ethic
· Ability to effectively manage and prioritize time while multitasking
· Ability to work collaboratively in a team environment
To be successful working from home:
· Proficiency with basic computer applications and equipment
· CRM Experience
· MS Office products (Excel, Outlook, and Word)
· Web conferencing software (Zoom, Teams)
· Windows Sound and Video Settings
· Must be able to provide:
o A distraction-free workspace/environment
o Space for a desktop computer with two monitors
o Stable power source and internet connection:
o Dedicated high-speed internet (minimum) of 25 Mbps Upload and Download Speeds)
· No VPNs or use of proxy networks
Job Types: Full-time
Weekly day range:
· Monday to Friday
Work setting:
· Remote
Job Type: Full-time
Pay: $75,000.00 – $100,000.00 per year
Benefits:
Schedule:
Experience:
Work Location: Remote
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