You might think you know us, but we’re delivering like never before.
As the world rapidly changes, we’ve had to change too – to ensure our future is even greater than our past
It’s an exciting time to be at Australia Post
Customer Experience and Digital Technology is at the core of Australia Post’s transformation. This new business unit is empowered to deliver for our teams and delight our customers. We provide an inclusive and supportive environment that nurtures talented people, trusts our teams to deliver their best, and leverages modern work practices and technologies. It’s an unexpectedly dynamic and collaborative culture that feels more like a start-up than a 213-year old icon.
And we’re always on the lookout for passionate, purpose-driven people to join our team.
Customer Experience and Digital Technology?
The purpose of Customer Experience and Digital Technology is to design, build and maintain products, services and experiences that Australian’s love and trust, while delivering a sustainable future for Australia Post. The key areas that Customer Experience and Digital Technology is responsible for include Customer Experience, Customer Services, Decipha, Identity and Financial Services, Digital Channels, Data Science, Data Commercialisation, Product Engineering and Platforms, as well as Technology.
What does the role involve?
Accountable for strategic direction and continuous improvement of Software Engineering at SecurePay, influencing and aligning with senior leadership / GM level as necessary. This senior leadership position requires focus across all facets of software engineering, including strategic planning and growth, people leadership, ways of working, and engineering maturity.
Responsible for teams which lead, manage and deliver multiple streams of software related activities including: the design, documentation, implementation, unit testing, defect fixing and deployment of new and existing systems; and delivery of high-quality, customer-facing Web UI components for project and product delivery.
Develop a vision for SecurePay engineering and see it through. This should incorporate:
What we’re looking for
We believe investing in our people is good business.
We know that your life outside of work matters. So while we work hard, we also have a culture that promotes a genuine work/life balance. Our teams operate flexibly so please speak to us about what this could look like for you.
Together, our differences make us stronger.
With a reach across Australia and beyond, we’re building a workforce that’s as diverse as the communities we serve. Learn more about how we’re supporting inclusion at Australia Post, here. If you require adjustments at any stage of the recruitment process, please reach out to the Talent Acquisition Diversity Team at [email protected].
Australia Post welcomes applications from Aboriginal and/or Torres Strait Islanders. Check out this short video to find out how we acknowledge and pay our respects to the Traditional Custodians of the land we operate on.
Ready to join the transformation of Australia Post?
Click , to help shape our tomorrow.
Advertised: 13 Sep 2022 AUS Eastern Standard Time
Applications close: 27 Sep 2022 AUS Eastern Standard Time
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