AVADI Labs Hiring for Order Entry & Production Department Lead Job at Pleasant Grove, UT Full Time

About Avadi

AVADI is a fast growing dental laboratory that deeply values promoting a collaborative and positive environment. We have a supportive and training-oriented culture that allows motivated people from all backgrounds to grow alongside the business. We are always happy to welcome great people that want to continue pushing the limits of the dental lab industry within our amazing team! We are always busy so be ready to hit the ground running in a fast paced environment where everyone works closely together to exceed customer expectations. Strong communication skills and a team player attitude are required! We offer great benefits, competitive stock options, and significant opportunities for career growth.

About the Role

We are looking for an Order Entry & Production Department Lead to join our rapidly growing venture-backed company. The Order Entry & Production Department Lead will oversee the order entry and production departments’ workflows, equipment, team members, and quality. In this role, you will manage a team of 15+ order entry specialists and order drivers in a state of the art and digital-only facility in Salt Lake City, Utah. You will be responsible for ensuring that orders are correctly intaken into our lab management software and seamlessly flowing through manufacturing stages per customer expectations and deadlines. If you’re looking to disrupt the dental lab industry status quo and take lead in building and scaling a “Gold Standard Order Entry & Production Department” per aggressive growth targets, this is the right place for you!

What You’ll Do:

• Scale: Continuously seek opportunities to improve workflows and processes for optimal efficiency and scalability

• Data-Driven Optimization: Outline, track, and report on key performance indicators to drive accountability and informed decision-making to help the facility reach new levels

• Problem Solve: Quickly troubleshoot and solve people, process, and technology issues as you operate within large scale and fast paced dental lab

• Quality Adherence: Monitor and enforce adherence to strict standard operating procedures and roll up your sleeves to lead by example where needed. High quality is key to efficient scalability!

• Inventory Monitoring: Develop and optimize workflows to ensure your department properly tracks key inventory (e.g., paper, ink, lab pans) and re-supplies as needed

• Lead: Lead, scale, and continuously train a team of 5+ specialists as they execute daily operational tasks

• Collaborate: Work with other teams to proactively identify and address high priority improvement opportunities

What We’re Looking For:

• 7+ years of experience managing a department in a manufacturing environment, preferably related to dental and/or medical devices OR 2+ years (post-grad) of consulting experience specializing in manufacturing or service operations

• Proven track record of improving KPIs at a team and/or department level

• Comfortable performing data analysis and making decisions based on the results

• Experience reporting on performance metrics during recurring business meetings

• Passion for breaking down complex problems into smaller manageable steps in order to help team members effectively work through the ambiguity

• High level of comfort with digital tools and technology

• Very high attention to detail and organizational skills

• Natural curiosity and ability to learn new concepts, tools, and workflows quickly

• Strong self-motivation, self-direction, and ability to work with multiple stakeholders to push improvement initiatives to completion

• Excellent communication and stakeholder management skills

You’ll Really Stand Out If:

• Previously built and/or led a production and/or order entry team in a dental lab, including building the operational infrastructure (e.g., lab management software configuration, written SOPs)

• Outstanding professional references to share

• Relentlessly positive attitude, strong sense of humor, and the ability to have fun at work

What Benefits We Offer

• Fully sponsored best in class healthcare including medical, dental, and vision

• Competitive salary and equity packages

• 401k program

We are proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture and celebrate authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics.

Job Type: Full-time

Pay: $85,000.00 – $110,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Pleasant Grove, UT 84062: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location