This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/ada/r/jobs/4528920 Job Summary:
Responds to customer inquiries, expedites critical orders, communicates dispositions, researches and resolves issues, and researches orders.
Principal Responsibilities:
+ May provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers.
+ Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics.
+ Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws.
+ Maintains and updates electronic and/or hard copy records as required.
+ Other duties as assigned.
Job Level Specifications:
+ Acquired and applies working knowledge of the organization, job, practices and procedures to be proficient in all aspects of job.
+ Performs functions semi-routine in nature and recognizes the need for occasional alternative solutions.
+ Work is performed independently, with minimal supervision. Able to establish priorities and manage time to complete work.
+ Collaboration with other departments or teams may be required to perform role. May frequently respond to requests from others, internally or externally.
+ Impact of decisions may affect the department. Errors may result in loss of time, resources and/or customer satisfaction.
Work Experience:
+ Typically requires a minimum of two years of related experience.
Education and Certification(s):
+ High School Diploma or equivalent
Distinguishing Characteristics:
+ Must have computer, email, phone, communication and problem solving skills.
+ Must be able to multi-task and work in a fast paced environment.
+ May require fluency in more than one language.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.
Avnet is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law. This policy of non-discrimination also applies to religious dress and grooming practices. Avnet will accommodate employee religious dress standards and grooming practices that do not result in undue hardship for the Company. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at (888) 994-7669.
Job Description If your goal is to begin a fantastic part time or full time career where your talents will...
Apply For This JobISYS Technologies delivers emerging technology solutions through our diverse and talented employees who are dedicated to our customers’ success. We...
Apply For This JobJob Title: Scheduling Assistant – Entry Level (WFH) Company: Vegas Venture Planners Location: Remote Responsibilities: Travel Itinerary Management: Coordinate travel...
Apply For This JobWe currently have an open position for a results-oriented administrative assistant who is deeply passionate about growing their career. In...
Apply For This JobAssistant Store Manager Location: Vaughan Canada Job Advert Description Are you looking to grow your career in a thriving retail...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> DreamWorks Animation is currently seeking an Administrative Assistant to support two Current Series executives. Job...
Apply For This Job