Job Description
This position is a Tier 3 LINUX support position. The position requires someone who can address problem resolution in a large enterprise environment. Activities include Linux systems administration tasks for workstations such as operating system installations, (physical and virtual). Candidate must be able to develop repeatable methods and document them for others to use. Communicate with users and other technical staff to provide timely resolution in a dynamic environment.
Be part of a team performing systems engineering activities to research and to identify new solutions/technologies to continuously improve system maintenance operations.
Work closely with remote team members to ensure proper monitoring/support. Work incidents and service requests submitted through a ticketing system. Interact with level 2 support, and also other teams to meet customer requests and deadlines.
Troubleshooting advanced technical problems to identify root cause and solutions to the problem
is required.
Experience with Ubuntu Linux is a must, experience with Red Hat Linux would be a plus.
Required Education, Experience, & Skills
Hands on experience with Ubuntu Linux System Administration, Red Hat Linux and VMware
Experience in O/S installation, Software and Patch management
Able to debug/troubleshoot hardware issues
Familiar with the configuration and maintenance of workstation and network hardware and peripherals
Hands-on experience of system management, system setup and managing Linux based workstations as well as configuring them
Able to develop and maintain installation and configuration procedures
Install and configure systems which support infrastructure, hardware
Perform system monitoring, verifying the integrity and availability of all workstation resources, systems and key processes, reviewing system and application logs etc.
Research and recommend innovative, and where possible, automated approaches for system administration tasks. Identify approaches that leverage resources.
Four or more years of experience as a LINUX system administrator managing workstations in an enterprise environment consisting of multiple Linux workstations
Experience installing, configuring and updating, Ubuntu, RHEL
Experience maintaining LINUX using automated change management software such as puppet
Experience with VMware virtual servers/workstations preferred
Writing technical documentation skills including standards, policies and procedures
Able to troubleshoot complex issues with hardware and software
Able to work independently or with minimal supervision
Training or certifications in one or more of the following:, Ubuntu Linux, Red Hat Linux VMware
Candidate should have strong verbal and written communication skills and be a self-starter.
Preferred Education, Experience, & Skills
Automation Tools/Scripting
Puppet Enterprise
Service Now IT Ticketing Application
CyberArk
Senior Ubuntu Linux Systems Administrator
72068BR
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