The primary objective of the Individual Risk Claims Team is to guide our customers through the claims process by offering a compassionate and professional personal service. Our team of experienced Claims Assessors endeavour to make the process as quick and efficient as possible.
Our focus is on delivering a fast and efficient service while ensuring that quality and control standards are achieved and maintained. The successful candidate will demonstrate the necessary business skills to deliver an excellent service to our policyholders and Sales teams alike.
The opportunity is to be part of an established high performing team and to help customers during a challenging and emotional life event.
Working at Bank of Ireland doesn’t have to mean working in an office to have an impact. Our dedication to enabling colleagues to thrive means that depending on role type you can have choice and flexibility in where you work and live, subject to your role, customer needs and our requirements. We have a hybrid working model, with home, agile hub and office based options available. We will always list a primary location which can be where you go for in person teamwork, and a location where you can best perform your role.
At least APA Life Qualification,completion of QFAor progresstowards Underwriting Diploma (DLDU)
Key Competencies
Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.
Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.
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