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Ireland
Bank of Ireland Hiring for New Business Administrator Job at Dublin , Ireland Full Time
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Contract Duration: 6 months
Description of Business Unit
New Ireland Assurance is responsible for the administration of all New Ireland Assurance and Bank of Ireland Life’s Individual and Group business and our focus is on delivering superior service and ensuring that the highest quality and control standards are maintained at all times!
Purpose of the role
To efficiently and compliantly on board new business applications. The successful candidate will be responsible for inputting, updating and issuing new policies, ensuring consistent delivery of agreed service levels, proactively following up on cases and communicating with customers throughout the business unit and externally.
Key Accountabilities
- Administration of Protection, Pensions and Investments new business policies
- Issuing new business policies in a timely and accurate manner
- Adherence to service level agreements and compliance requirements.
- Efficiently resolving customer queries
- Creating and maintaining strong working relationships with our customers and internal colleagues
What is the opportunity
This is an opportunity to work in a dynamic, customer focused team with opportunities to develop your customer service and relationship management skills while building your technical knowledge!
Hybrid working – office based with working from home option.
Working at Bank of Ireland doesn’t have to mean working in an office to have an impact. Our commitment to enabling colleagues to thrive means that depending on role type you can have choice and flexibility in where you work and live, subject to your role, customer needs and our requirements.
We have a hybrid working model, with home, agile hub and office based options available. We will always list a primary location which can be where you go for in person collaboration, and a location where you can best perform your role.
Please note you must live in the jurisdiction for the business to which you are contracted.
Essential Qualifications
Minimum of 5 passes (minimum Grade D) in Ordinary Level Leaving Certificate subjects, including Maths and English, or equivalent or superseding qualification.
Essential Skills and Experience
- Strong customer focus
- Excellent organisational and interpersonal skills
- Accuracy and excellent attention to detail
- Strong teammate
- Capable of working on own initiative
- Flexible approach and open to change
- PC literate
- Capable of meeting deadlines in a busy environment
- Ability to adhere to procedures and controls
Desirable Qualifications, Skills and Experience
- Relevant industry qualification would be an advantage
#li-hybrid #ij-hybrid
Key Competencies
- Customer Focused – Self
- One Group, one team – Self
- Accountable – Self
- Manage Risk – Self
- Champion Transformation – Self
Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.
Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce. We offer reasonable accommodation at every stage of the application and interview process. If you require assistance, please contact [email protected].
