Barker’s Hiring for Customer Support – Food Ingredients Job at Geraldine Full Time

Nestled at the foot of the Four Peaks Mountain Range in Geraldine – South Canterbury, Barker’s has been on the corner of the original family farm since 1969. With the constant desire to explore new and innovative ways of doing things, we never stopped respecting, fostering and growing our business.

With over 230 employees, the job opportunities are diverse and exciting. We are now seeking an experienced Customer Care Specialist to join our Food Ingredients sales team on a permanent basis to be based in Geraldine.

Reporting to the Food Ingredients Sales Manager the successful applicant will play a key role in delivering exceptional customer-centric communication between both internal and external customers for the Food Ingredients channel.

This is a perfect opportunity for a self-motivated and passionate individual who is passionate about customer service.

Responsibilities will include (but not limited to!):

• Becoming a champion of Barker’s products and experiences and ensuring customers feel valued and respected by the way their enquiry is handled
• Processing of customer orders and invoicing
• Management of customer complaints and feedback, including being primary contact for the Quality team on complaint progress
• Providing support to the Sales Manager on sales forecasting
• Analysis of sales reports

To be considered for this opportunity the successful candidate will:

• Be passionate about good food and creating outstanding food experiences
• Demonstrated commercial acumen and a strong customer service ethos
• Excellent written and oral communication skills
• Strong attention to detail and time management
• An energetic self-starter and a team player
• Competent PC user of Microsoft suite of products including good knowledge of Excel and able to manipulate and interpret data

You will also have the ability to both influence and motivate others through positive reinforcement, negotiation and persuasion.

If you think you are up for the challenge and tick these boxes we would love to hear from you!

Job Details