Bath & Body Works Looking for Assistant Store Manager (Limeridge Mall) at Hamilton, ON Full Time

REPORTING STRUCTURE:
Position Title: Assistant Manager * Reports to: Store Manager * Supervises: Supervisors, Key Holders and sales associates

QUALIFICATIONS:

• Proven ability to drive sales results
• Strong communication and ability to foster a customer focused selling culture
• Able to provide in the moment coaching to associates
• Availability for varied weekly shifts including weekend, closing and peak shifts
• Prior sales management experience

ROLES AND RESPONSIBILITIES:
Accountable to delivering sales plan through effective management/delegation of store and operational tasks and execute tasks as assigned and leadership tasks as delegated by the store manager.

Building High Performing Teams

• Attract, hire, develop, inspire and retain top talent
• Coach, develop and maximize the success of all associates
• Build schedules to maximize and leverage sales results
• Set and reinforce clear and aligned selling expectations, performance, results and accountability with all associates
• Build a team that works well together based on the needs of the store
• Ensure onboarding and continued training of the associate team
• Effectively and fairly manage performance as delegated by the store manager

Selling Effectiveness:

• Lead and model the selling and customer experience standards
• Lead selling efforts to meet selling goals during scheduled shifts
• Ensure team communication; reinforcing that associates at every level are focused and accountable to selling
• Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and email
• Direct workforce management activities
• Set the direction and goals for the day/shift when associates arrive for work
• Assist in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins/call-offs)
• Ensure associates receive scheduled breaks and meal periods (per state-specific guidelines)

Telling The Brand Story:

• Make good, fact-based shopkeeper decisions that keep the store full and abundant
• Lead floorset execution and sustain Magazine direction to optimize business and bring the product story to life
• Build a store environment that is sharply focused on consistently delivering exceptional in-store shopping experiences
• Lead consistent focus on delivering emotionally engaging customer experiences
• Ensure implementation of company selling strategies
• Lead, delegate and execute store standards and maintain a safe, inviting store appearance

Operational Excellence:

• Direct inventory management activities
• Manage controllable expenses
• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive
• Act as manager on duty, when scheduled, to address customer service, vendor or maintenance issues
• Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
• Maintain policies and procedures
• Incorporate Asset Protection and safety messages into daily operations

* Note: The primary position responsibilities outlined above are not intended to be all-inclusive and additional responsibilities may be required depending on the volume and complexity of the store.

Job Type: Full-time

Benefits:

• Dental care
• Paid time off
• RRSP match
• Vision care

Flexible Language Requirement:

• English not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus pay
• Overtime pay

Work Location: One location