This is where you save and sustain lives
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.
The role of Tender and Contracts Manager is responsible for regional contract and RFP management for all consumable, equipment and service contracts and RFPs. The Tender & Contracts Manager will work with key business partners, primarily Sales, Marketing, Pricing, Quality, Regulatory Affairs, Logistics, and Legal, to ensure successful end-to-end management of all RFPs/RFQs/RFIs and Contracts as well as providing full management for RFPs/RFQs/RFIs and Contracts with professional application of project management skills , as well as engaging in the strategy of the deal providing recommendations, statistics, and any sort of specialized support to stakeholders. The Tender & Contracts Manager will engage in Request for Proposals (RFP), Request for Information (RFI), and Tender responses supporting all levels of stakeholders till completion of the submission. The Tender & Contracts Manager will take full responsibility for the contracts and request for proposals under its umbrella acting diligently in accordance with the processes in place.
Responsible for the development, implementation, and maintenance of contracts for region respective customers.
Accountable for the development of contractual verbiage. Scrutinize viability of any requested changes or additions to standard contract verbiage and compare to business standards. Work with Group Contracts and Tender Manager, Legal Department or the Business owner for guidance and approval.
Responsible for the accurate and timely notification of pricing and eligibility to customers.
Assist all levels of stakeholders with the strategic management of the Contract Calendar taking into the account the national perspective.
Act as Project Manager in all contract resigns, RFP’s, and RFI’s for the region as well as accessory tasks derived from the management of such contracts and requests for proposal
Use business judgment to ensure consistency amongst all contracts within region.
Be subject matter experts with Group Purchasing Organization and/or Customer Buying Groups and apply that judgment to contract resign/pricing with a strategic vision in mind.
Execute and manage contract process (new, renewals, capital, consumables, lease, quotes, extensions)
Ensure all contract resign occur in timely manner and use judgment on determining if there’s a need to escalate to Management Team
Managing the contract process, leading the process for preparation of agreements, contracts, and/or price quotations.
Ensure full compliance with Baxter documented procedures (SOPs, BOPs, Approval Rights, Signature Rights, RACI Matrix, Contract Forms Package, Contract Templates), all applicable laws, regulations and standards, good business practices
Engage in terms/conditions negotiations internally and externally to support Sales and ensure Baxter’s interests are well defended and processes are followed
Manage terms and conditions analysis with Legal Specialist and/or Legal to ensure completion within timelines and adherence to processes
Organizing and scheduling multiple simultaneous RFP responses on tight schedules and under elevated pressure
Organizing kickoff, and status updates calls/meetings for multiple RFP responses with key stakeholders (sales, marketing, legal, finance, pricing, etc)
Analyzing RFP requirements and assigning specific sections/questions to the appropriate internal resources throughout different groups within the organization
Reviewing and editing of the RFP response, and taking full ownership for the structure, style, and overall quality of the delivered document
Update and maintain a database of answers and FAQs for RFP responses and technical questions from Sales and Marketing
Proofread RFP responses provided by different groups within the organization
Develop relationships with GPOs, SSOs, HAs to enhance Baxter service level, contract and RFP management/executions
Big Board maintenance and Contract Calendar end-to-end management
Support other Baxter Canada Contracts and Pricing initiatives as required, including compliance with Canada grant policy, evaluation and implementation of contracts technology including Business Intelligence, contracts repository, BAM/JDE improvements and workflow tools
Builds and maintains database for executed contracts
Support Sales and Marketing teams in the contracts process whenever necessary to ensure adherence to process
Liaise with customers on building opportunities to improve relationships in conjunction with the sales team to enhance contract management
Provide Sales with monthly status reports on contract renewals/negotiations identifying outstanding tasks
Challenging the status quo and evaluating opportunities to simplify and integrate and accelerate contracting/pricing processes
Proactively provide decision support and recommendations to simplify and integrate processes
Assessment of future support requirements given the dynamic nature of the business
Continuous focus on process improvement and simplification
Engage in continuous improvements, provide recommendations, provide solutions, support ideas and initiatives
Directly accountable to ensure the integrity and compliance with Baxter policies and procedures, maintain internal control environment including compliance with SOX
Education
Required:
2 – 4 years related experience, healthcare preferred
Contract and Pricing Management
Sales Support RFP Management
Professional Designation: PMP, CAPM, or APMP
University Degree
Business Administration, contracts specialty or related field
Preferred:
MBA, contract specialization, Business management
Additional Skills
Bilingual preferred – Excellent written and verbal communication skills in both English and French
Project Management experience
Ability to work in a fast-paced, matrixed environment and be able to balance the needs and requirements of many stakeholders including senior management
Critical thinking and problem solving skills
Detail oriented
Customer facing experience
Excellent computer skills including Outlook, Excel, Word and PowerPoint
Strong business acumen
Excellent communication and interpersonal skills
Strong time management and organizational skills
JD Edwards and Cognos experience would be an asset
Must be a self-starter and ability to work proficiently with limited supervision. Must be highly analytical.
#LI-VS1
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to [email protected] and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
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