BDO in New Zealand Looking for IT Helpdesk Support at Auckland, Auckland, New Zealand Full Time

At BDO, we understand that exceptional service begins – and ends – with exceptional regard for our people. We offer a unique and supportive culture that puts people first – whether that’s professional development, personal fulfilment, work-life balance or a flatter structure.

THE ROLE

We have a rare and exciting opportunity for a keen IT graduate or junior to join our tight knit, high performing IT Team across Auckland & National. Working closely with our IT Operations Manager, you will be responsible for help desk support, maintaining BDO’s IT systems and ensuring the smooth day to day running of our teams.

Key Tasks Involve

• Help desk management
• New Employee Setup
• Customer service and support
• Computer and software maintenance

Ideally you’ll have:

• Minimum 2 years in a level 1 service desk role and/or tertiary equivalent experience
• A hunger to learn, develop and grow
• Passion for technology and helping others
• Great communication both written and verbal
• Problem solving and time management skills
• The ability to work well in a team environment
• Experience in a large corporate in desirable
• Knowledge of Operating Systems (e.g. Windows, macOS, Linux)
• Experience with ticketing tools (e.g. ServiceNow, Jira) for incident tracking and resolution

Benefits

Not only will you be working with an awesome bunch of people, you’ll also be rewarded with a birthday day off, plenty of social activities, L&OD opportunities and more.

APPLY NOW

If you are ready to join our amazing BDO network and love what you do, apply now with your CV and cover letter.

• Applicants for this position must have a legal right to work and live in NZ.**