Bear Country Property Management (2018) Ltd Looking for front desk manager – accommodation services at Sun Peaks, BC Full Time

or equivalent experience

Business Equipment and Computer Applications

MS Excel

MS Windows

MS Word

Central reservation system (CRS)

MS Office

MS Outlook

Additional Skills

Supervise staff

Recruit and hire staff

Perform front desk duties

Conduct training sessions

Conduct performance reviews

Perform same duties as workers supervised

Work Setting

Ski centre/resort

Hotel, motel, resort

Translation Specialization

Human resources

Specific Skills

Address customers’ complaints or concerns

Negotiate with clients for the use of facilities

Establish work schedules

Enforce policies and procedures

Develop and implement policies and procedures for daily operations

Co-ordinate, assign and review work

Assist clients/guests with special needs

Requisition materials and supplies

Establish work schedules and procedures and co-ordinate activities with other work units or departments

Resolve work-related problems and prepare and submit progress and other reports

Hire and train staff in job duties, safety procedures and company policies

Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work

Work Site Environment

Non-smoking

Transportation/Travel Information

Own transportation

Valid driver’s licence

Public transportation is not available

Work Conditions and Physical Capabilities

Fast-paced environment

Attention to detail

Combination of sitting, standing, walking

Standing for extended periods

Tight deadlines

Ability to Supervise

5-10 people

Work Location Information

Rural area

Remote location

Personal Suitability

Initiative

Effective interpersonal skills

Flexibility

Accurate

Team player

Excellent oral communication

Excellent written communication

Client focus

Interpersonal awareness

Dependability

Judgement

Organized