Berkshire Springs` Hiring for Administrative Assistant Job at Southfield, MA Full Time

• Responsible for assisting the HOD Manager with full responsibility for:
• [3-4 hrs.] Daily outbound calls to existing customers for:
• Collections for routes scheduled for the following week.
• Calls to all customers who were skipped/faultedon yesterday’s delivery (~5)
• Calls to all new customers who were set up/given trials in last 2-3 days.
• Calls to all trial customers after their month’s free service…
• Calls to all “will-calls” due on routes in the next fifth day? Want? Change to route? Cancel?
• Review paperwork of all RSRs from prior day to find errors/do kpi’s. – skipped messages get call-backs.
• Responsible for assisting HOD Manager when requested:
• · Help with trips to store (purchases/vehicle repairs/misc.)
• · Help count RSR’s out or in as needed
• · Help clean up main office area and RSR room.
• · Help with invoicing
• · Help with account closing and entering payments
• · Help with scheduling HOD manager’s activities/meetings/interviews/tasks during each day
• · Help with special projects as appropriate and needed.
• · Help with calling vendors for repairs/support.
• · Help handling Customer Service inbound calls when needed.
• To accomplish this role, the HOD Manager will personally train the individual hired for this position over the first three months (90 days). Upon completion, the individual will be reviewed and given a $1.00 per hour increase assuming all key skills are learned and being used effectively.

Job requirements:

1. Minimum of some college; college completion preferred.

2. Sound working knowledge of Microsoft Office.

3. Interest in learning and advancing your career.

4. At least one year of administrative or office experience preferred

5. Outgoing personality, with good communication skills.

6. Good attention to detail.

Job Type: Full-time

Pay: $16.00 – $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Southfield, MA 01259: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Driver’s License (Required)

Work Location: One location