Bidvest Noonan Hiring for Helpdesk Administrator Job at Swords , Ireland Full Time

Location: Interact, Hilton House, Swords

Salary: Negotiable/DOE

Job Specification: To provide a multi-disciplined general maintenance service as part of the Lynch Interact Operations Team primarily focusing on planned, preventative, reactive maintenance and quoted works across our client base. We are looking for a Facilities Co-Ordinator/Administrator with a strong work ethic and a desire to work in a team environment.

Key Responsibilities;

• Working in conjunction with and reporting to the Helpdesk Manager
• First point of Contact Support to client enquiries, to respond to and resolve customer requests through telephone calls and email requests.
• Liaise with our skilled team of tradesmen and subcontractors in order to respond to and resolve client requests, while providing feedback to all at key stages.
• Initiate & track quotations, raise purchase orders, place orders for required consumables and services.
• Track various quoted works costs and labour to ensure delivery of Commercially Profitable quoted works in a timely manner.
• Provide back-up support during busy periods, holiday/absence coverage of other Admin and to the general Operations Team.
• Invoicing queries support

Essential Criteria

• Excellent Communication Skills
• Dependable and flexible, ability to work independently as well as part of a team
• Ability to handle multiple requests whilst retaining high standards and attention to detail.
• Ability to accurately complete tasks and responsibilities in a timely manner.
• Demonstrate a high level of initiative and be proactive
• Responsiveness to Client Requests/Service issues
• Well- spoken and presented
• Previous experience in an FM/Services environment preferable although relevant equivalent experience to be considered

All applications will be treated in the strictest confidence
Interact is an equal opportunities employer

Job Type: Full-time

Experience:

• Facilities/Services: 1 year (preferred)

Language:

• A high level of English (required)

Licence/Certification:

• Visa to work in Ireland (required)