BlastX Consulting Hiring for IT Administrator (Part Time) at Roseville, CA Full Time

Ready to Make your Mark?

The primary focus of this entry level IT Administrator role is to provide tier 1 support for diagnosing and resolving BlastX Consulting teammates hardware and software issues, asset management, daily administrative tasks, and act as on-site technical support. The IT Administrator will work closely with the BlastX Consulting Senior IT Administrator to support their efforts and ensure work is prioritized as needed. The IT Administrator must be available 10hrs a week with one day a week onsite at our Roseville, CA HQ office.

Primary Responsibilities

• Coordinates, diagnoses and troubleshoots incoming teammate requests (onsite or remote)
• Provides technical support services local or remote for problems or issues related to information technology services (applications, workstations, collaboration services, and network services)
• Hardware maintenance and asset management
• Data entry and validation
• Support and contribute to IT ServiceDesk knowledge base
• Weekly on-premise review of BlastX Consulting office space, including ensuring hardware and IT systems are secure.
• Other duties may be assigned to support changes with processes or new business requirements

Desired Knowledge, Skills, & Qualifications

• Customer service oriented
• Understands and leverages the most effective channels for communicating with others (internal and with customers)
• Hardware and software troubleshooting skills
• Familiar with IT Security Awareness best practices
• Experience with Mac and Windows
• Experience with Google Workspace, JIRA, Confluence, M365, Zoom, standard Antivirus and Device Management software
• Must be local to the Roseville, CA area and willing to come onsite once a week or as needed

This is a part time hybrid opportunity. The IT Admin must be available 10hrs a week Monday-Friday with the expectation of coming onsite once a week to our Roseville HQ office.

At BlastX Consulting, you’ll have the opportunity to Make Your Mark every day, solving challenges and seeing the positive impact of your work. Join us to Make Your Mark — on each other, our clients, our company, our industry, and the community.

Who We Are

BlastX Consulting provides strategic, digital experience advice and implementation services to help brands drive deeper customer relationships using data-driven insights to optimize the digital experience. Over the past 20 years we have assembled a seasoned team of consultants with deep expertise and experience across a wide array of strategic, technical, and operational disciplines who share a passion for helping brands be customer centric, creating strategies to enable the ultimate experience across touchpoints.

BlastX Consulting embraces and holds to a set of Core Values and encourages each member of the team to continually find ways to “Make Your Mark” for clients, teammates, the community, the industry, and the company. We are an Inc. magazine top 5000 fastest-growing private company and is also a Great Place to Work-Certified company.

Why Work at BlastX Consulting

We believe in meaningful work. Regardless of role, you’ll have the opportunity to Make Your Mark every day, solving challenges and seeing the positive impact of your contributions, as we support leaders to EVOLVE their organizations. Join us to Make Your Mark — on each other, our clients, our company, our industry, and the community. Ask any employee why they come to work here, and they’ll say, “to make my mark!” We BELIEVE BlastX Consulting is a Great Place to Work! We are proud to be certified as a Great Place to Work since 2019.

To Be Successful

To be successful in this position, you must have strong attention to detail, be able to work in a demanding and fast-paced environment, focus on essential tasks, prioritize multiple tasks, and be willing to learn. The characteristics that lead to success at BlastX Consulting are:

• Demonstrate a positive attitude
• Work as a team – Leave no teammate behind
• Be solution oriented
• Demonstrate excellence by going above and beyond for the benefit of teammates and the company
• View mistakes as an opportunity to learn rather than as a negative situation
• Value diversity in gender, knowledge, culture, and experience
• Be a creative innovator

You Will Work With

Senior IT Administrator, Senior Director, Operations, and other subject matter experts

Are You a Fit?

BlastX Consulting is a small yet rapidly growing company that is continuously inspired to learn and tackle challenges in digital analytics and marketing. To get an idea of whether or not you would be a fit within our culture, please review our core values.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At BlastX Consulting we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Compensation & Benefits

Hourly Range: $23.00 – $25.00 USD hourly DOE

How to Apply

If you like what you’ve read thus far, please complete the application form and submit your cover letter and resume in one PDF format. We are not interested in placement agencies or companies at this time.

BlastX Consulting is an “at-will” employer. Compensation, benefits, and job descriptions are subject to change based on individual performance and business conditions.

BlastX Consulting is an Equal Opportunity Employer (EEO).

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