Book of the Month Hiring for Supply Chain Analyst at New York, NY Full Time

Book of the Month is seeking an Analyst to contribute to the Supply Chain & Operations (SC&O) team’s ongoing initiatives, which will require keen eyes for detail and precision. This role will primarily assist with the execution, monitoring, quality assurance, and reporting of operational functions within Book of the Month. This ranges from ensuring prompt delivery of boxes, to analyzing and improving our Customer Experience team’s ticket response times. The ideal candidate will be highly organized, data-driven, and someone who is eager to solve complex problems and make an impact across a variety of operational disciplines.

What You Will Do…

• Proactively monitor order-to-delivery and membership KPIs and provide regular reporting to management.
• Perform both routine and ad hoc quality assurance on business processes related to membership operations and order fulfillment.
• Execute our cyclical membership renewals tasks and ensure the overall process runs smoothly.
• Coordinate cross-functionally with Customer Experience, Finance, Marketing, Engineering, and Product to ensure our customers have a stellar BOTM experience.
• Perform detailed Excel analysis to support key SC&O and BOTM initiatives.
• Assist the SC&O team on various projects and tasks as needed.

What You Should Have…

• Strong analytical skills and a passion for working with data.
• Strong communication skills, both verbal and written.
• Highly organized and disciplined with great attention to detail.
• Knowledge in supply chain, quality, inventory planning, and/or logistics.
• Ability to work in a highly collaborative and dynamic environment.
• Ability to be resourceful and proactively take initiative.
• SQL experience (preferred).

Minimum Requirements:

• Bachelor’s degree in supply chain, engineering, finance, or math strongly preferred.
• 1 – 2 years of professional experience in an analytical role requiring quantitative analysis and problem solving.
• Strong Excel skills are a must.
• Highly detail-oriented and resourceful.
• Thrives working in a fast-paced environment and ready to work hard.
• Interested in commercial fiction and/or e-commerce.

Base Salary: $70,000 – $90,000