Case Manager, Aging Services
Betances, 445 East 142nd Street, Bronx, New York, United States of America
Req #1722
Wednesday, January 11, 2023
ABOUT US: – We believe that everyone deserves a home! Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing – affordable housing paired with services designed to help people maintain their homes for the long-term – is widely recognized as a proven and cost-effective solution to chronic homelessness.
But we didn’t stop at providing housing. Breaking Ground’s programs and services help people experiencing street homelessness – especially those who have been on the streets the longest – to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
Reporting to the Clinical Coordinator (or Director), Aging Services, the Case Manager, Aging Services Team provides works to improve the quality of life and health for Breaking Ground’s older adults, including those who have previously experienced homelessness and may have mental illness, substance use disorder, and/or other chronic conditions by coordinating with primary social service providers and providing effective programs and services that enhance their ability to age in their home and community. The Case Manager provides auxiliary, short- to medium-term, solutions-focused services that support older adults in aging safely in the community by providing information and referral services, entitlements, benefits application and navigation assistance, housing retention services, resource development support, and community integration programming.
This position has a 35-hour work week and will split time between our Betances and Boston Road locations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Carry a caseload of 25-30 participants for auxiliary, short- to medium-term, solutions-focused services Engage participants on caseload on a regular schedule based on level of need, with at least one contact per participant every 2 weeks
Conduct structured assessments to evaluate service needs and develop appropriate person-centered service plan based on assessment
Provide accurate and appropriate information on benefits, entitlements, programs, and case assistance and assist in accessing services, including referral, counseling participants and advocating and advocating on behalf of participants.
Arrange for provision of services needed by participants
Maintain complete and accurate case records by documenting engagements, attempted engagements, referrals, and collateral contacts timely in electronic case management record or through other means Prepare reports and other documentation related to service provision and disseminate information when necessary
Escort participants to appointments as needed or appropriate
Collaborate with other Aging Services Team members to implement group programming, including potential co-facilitation of socialization or similar groups
Conduct home visits as necessary to conduct assessments and/or engagements
Collaborate with external partners and site-based social services teams, including attendance at case review and case conferences, to ensure coordinated care for participants.
Provide supportive counseling
Perform other related duties as assigned
MINIMUM QUALIFICATIONS:
Bachelor’s degree or equivalent experience
1-2 years of experience working with older adults and/or populations who have experienced homelessness
Housing-based case management experience strongly preferred
Experience using electronic case management or health records preferred
Proficiency in solutions-focused interventions and motivational interviewing techniques preferred Superb collaborative skills
Creativity, strong problem-solving skills
Demonstrated success in working in a fast-paced environment
Ability to communicate (verbally and written) with diverse populations and stakeholders
Ability to travel throughout the 5 boroughs via public transportation or vehicle
Driver’s license preferred
Bi-lingual Chinese, Korean, Russian or Spanish preferred
Consistent with NYC’s mandate, all Breaking Ground employees, interns, volunteers and subcontractors are required to be in receipt of an FDA authorized and/or approved COVID-19 vaccination and provide a one-time verification of immunization as a condition of employment. Individuals that have a medical consideration or sincerely held religious beliefs or practices that could prevent them from complying with the Vaccine Mandate may request a reasonable accommodation. Compensation: $21.65 – $21.65 / Per Hour
Compensation: $39,403.00 – $39,403.00 / Per Annum
EOE/M/F/Vet/Disabled
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