Brock & Scott PLLC Hiring for Legal Assistant, Chronologies *Remote Opportunity* at Winston-Salem, NC Full Time

Chronologies Legal Assistant will assist with preparing a legal report that provides a concise, factual, and informative summary of the foreclosure process. Maintain a daily workload to meet all client and regulatory requirements. Daily work is distributed to all of the team members for completion each day.

Maintains a working knowledge of work rules and/or changes of these rules governing chronologies.

Job Duties:

• Complete daily workload and ensures that all prepared chronologies for clients are completed in accordance with governing work rules, client procedures and service level agreements.
• Handles/Ensures all escalations on correspond with attorney, sales and clients on issues that will be included on the chronologies in applicable timeframes.
• Ensure all chronology reports are sent to the requestor via Lender system.
• Respond to client inquires via phone, email, and lender systems regarding additional details about the chronologies.
• Assist with Maintaining workflow timeliness through investor prioritization including approaching standard items and RUSH items, to maximize compliance with client service level agreements.
• Stay informed of client changes and updates and take appropriate action as required.
• Stay informed of CFPB changes state regulatory changes.
• Perform other duties as required.