Budget Blinds of Madison Hiring for Office Assistant Job at Verona, WI Full Time

Are you detail-oriented and good at organizing tasks? Do you enjoy talking to people?

We are the largest Budget Blinds franchise in the entire country with 16+ years of experience. Budget Blinds is the industry leader in custom window coverings. We are a family-owned and operated franchise with 60+ employees and four offices. We value our team and strive to provide a great working environment.

We are seeing seeking a full-time office assistant. The office assistant performs essential administrative job functions including handling incoming customer calls, processing orders, and managing daily office needs. The preferred schedule for this position is M-F, 8:30-5:00.

Benefits Summary:

• The hourly pay starts between $18 – $22 per hour.
• 3 weeks PTO prorated in year 1
• 7.5 paid holidays
• IRA with up to a 3% company match
• Health insurance (some employee cost)
• Short-term and long term disability insurance (no cost to the employee)
• Eligibility for discretionary bonuses

Essential job functions include:

• Receive incoming customer phone calls and schedule sales consultations and installations.
• Talking with customers as they visit the office and discuss their needs.
• Processing customer credit cards and checks.
• Recording and updating customer order information in the CRM database.
• Confirming jobs have been completed and processing final information.
• Following up with customers with service-related issues.
• Looking up customer order status information and informing customers.
• Coordinates the flow of events with vendors, clients, and staff.
• Perform facilities jobs and duties as may be required from time to time.
• Check and review incoming mail and direct it to appropriate staff.
• Maintain adequate levels of office supplies and other office-related products.
• Exhibit strong customer service; conduct business in a professional and confidential manner.
• Assist with clerical projects such as large mailings and file organization.
• Special projects as assigned.

Requirements:

• High School Diploma or GED required.
• 2-3 years of relevant experience preferred.
• Basic computer skills to include effective utilization of e-mail, and electronic calendars, Meeting CRM Software, Word, and Excel.
• The position is light work in nature; physical demands are in excess of those of sedentary work and require walking or standing on occasion.
• Ability to occasionally lift up to 50 lbs. required.
• Ability to deliver superior service to all internal and external customers and communicate effectively.
• Ability to successfully perform position requirements with excellent organizational, time-management, and prioritization skills required.
• Ability to work collaboratively within a team; ability and willingness to adapt to changing business demands.
• Ability to produce the acceptable amount of work efficiently and accurately; ability to produce a quality final work product.

Job Type: Full-time

Pay: $18.00 – $22.00 per hour

Benefits:

• Health insurance
• Paid time off
• Retirement plan

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 3 years (Preferred)
• Microsoft Office: 3 years (Preferred)

Work Location: One location