What you’ll be doing:
Lead the remote team members for outbound logistics team to maintain high standards in the quality of work by identifying and actioning on the areas of opportunity
Be the subject matter expert in internal systems and processes to train and mentor new hires in the team, as well as creating and updating training SOP.
Run multiple process improvement initiatives by collaboration with accounting, technology teams to streamline processes such as invoice management, new technology features roll-out etc.
Coordinate with freight carriers and run pilot projects to launch new delivery services
Create freight quotes, process & track orders and coordinate ground logistics and movement of product to ensure it arrives on time and in excellent condition
Coordinate with product suppliers and warehouse providers to ensure on time shipping of the customer orders
Delight the customers through exceptional service and provide best in class post conversion customer experience
Partner closely with ocean logistics team to manage inbound container traffic and facilitate the container orders quoting and conversion for sales team
Managing and approving freight invoices by coordinating with freight carriers and accounting
What you’ll need to know:
Exceptional problem solving and organizational skills along with a meticulous attention to detail
Process improvement mindset and a drive for continuous improvement
Experience in logistics and supply chain management
Prior experience of working with global teams is an asset
Bachelor’s degree in Business or a related field or 3+ years of relevant experience
Physical Requirements:
Working in an office environment
Ability to work from home
Light work that includes lifting or moving objects up to 20 lbs
Ability to sit and work at a computer, while taking breaks to stand, walk and move
We’re working in a hybrid working model between at home and in office work. Our office is right on the harbour in downtown Vancouver.
If this sounds like a great job for you, apply online at www.builddirect.com/Careers
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