Bupa Looking for Village Coordinator at North Shore City, Auckland Full Time

Bupa is one of New Zealand’s leading healthcare providers with a strong commitment to helping people across the globe live longer, happier, healthier lives. We believe in thinking big to achieve big things that will transform our business and the impact that we have in the world. In New Zealand, we are making a difference through our 48 care homes and 37 retirement villages.

About the Role

We have a wonderful opportunity for a Village Coordinator to join Hugh Green Care Home and Village. Our retirement village consists of 71 modern one and two bedroom apartments, and the care home has 100 beds providing rest home, hospital, and dementia level care.

It’s our ambition to be New Zealand’s most customer-centric retirement village and aged care provider. As the Village Coordinator, you will be tasked with assisting the General Manager to achieve high levels of resident satisfaction through the effective delivery of the full range of day-to-day operations of the village.

Reporting to Hugh Green’s General Manager, your key responsibilities will include:

• Ensure all aspects of resident welfare and well-being are maintained
• Ensure smooth day-to-day administration and operations of the village (including resident transport)
• Achieve sales, occupancy and financial targets for the retirement village.

This role is Monday – Friday based in Albany, with occasional weekend work to help oversee open home viewings, when agreed upon with the General Manager.

About you

We are looking for someone with an engaging style, a strong understanding of commercial drivers, and excellent interpersonal skills.

To be considered for this role, you’ll need to have:

• Previous experience in an administration or customer service role, ideally in an age-related health care setting
• Demonstrated experience in customer service and sales and proven strong customer focus ability
• A clean current driver’s license with at least 5 years’ driving experience
• Proficiency in the full Microsoft Office Suite (Excel, Word, Outlook and PowerPoint)
• Ability to deal with all internal and external stakeholders in a professional manner while working under pressure
• Preferably, you’ll also have a relevant qualification, and a workplace First Aid Certificate.

So, why work for Bupa?

Bupa is proud to be an inclusive workplace. We celebrate diversity and reward our employees with ongoing development opportunities, an employee led health and wellbeing programme, reward and recognition programmes, and industry-competitive remuneration and benefits. But ultimately, we’re here because of our collaborative, fun culture – and of course our purpose – “helping people live longer, healthier, happier lives.” At Bupa, we come to work each day, knowing we’re making a meaningful, positive impact on vulnerable people’s lives.

Apply now, or reach out to [email protected] for further information.

The NZ Government COVID-19 Public Health Response (Vaccinations) Order 2021 (Vaccinations Order), has mandated that workers in the health and disability sector must be double vaccinated, including booster vaccinations which came into effect on 23 January 2022. Due to this mandate, we will need evidence of your two vaccinations and your booster.If you received your second dose on or before 16 August 2021, then you must get the vaccine booster by 15 February 2022.

If you received your second dose after 16 August 2021, then you must get the vaccine booster within 183 days (6 months) of your second dose. You will be asked to provide evidence of your vaccination status during our recruitment process.