Position summary: Performs various Selling / Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance and direction to customers.
Position responsibilities:
1) Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers
2) Insure a pleasant and productive shopping experience for all customers
3) Demonstrate product to customers
4) Replenish product on shelves as required per Merchandising guidelines
5) Remains Product “expert” through ongoing product knowledge training
6) Knowledgeable of advertised sales; maintain pricing and signing
7) Assist with “Seasonal” floor merchandise moves
8) Restock merchandise as required
9) Keeps work area clean, neat and well stocked with supplies
10) Follows all Company Policies and Procedures
11) Provide a legendary experience for every customer, every time by assisting customers in making buying decisions by:
identifying and evaluating customers’ needs
making product recommendations based off of this analysis
promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up
Education and/or Experience
High School education or equivalent experience
Mathematical Skills / Reasoning Ability
Ability to calculate figures such as discounts and make change to customers
Communication Skills
Ability to communicate in a friendly and professional manner to our customers and other associates
Other Knowledge, Skills and Abilities
Ability to establish and maintain effective working relationships with Management, coworkers and customers.
Ability to operate computerized Point of Sale register system
Physical Requirements
To accomplish the essential functions of this job, Incumbent will be required to:
Constantly stand and/or walk during shift
Occasionally ascend or descend ladders, stairs, ramps, etc
Constantly communicate with others to exchange information
Occasionally repeat motions that may include the wrists, hands and/or fingers.
Occasionally operate machinery and/or power tools
Occasionally operate motor vehicles or heavy equipment
Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
Occasionally work in tight and confined spaces
Occasionally work in noisy environments
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to HR Support Center at [email protected] or call 417-873-4357 and let us know the nature of your request and your contact information.
Bass Pro Shops
About Bass Pro Shops
Bass Pro Shops (http://www.basspro.com/) is North America’s premier outdoor and conservation company. Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today the company provides customers with unmatched offerings spanning premier destination retail, outdoor equipment manufacturing, world-class resort destinations and more. In 2017 Bass Pro Shops joined forces with Cabela’s (http://www.cabelas.com/) to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service. Bass Pro Shops also operates White River Marine Group (http://www.whiterivermg.com/) , offering an unsurpassed collection of industry-leading boat brands, and Big Cedar Lodge (http://www.bigcedar.com/) , America’s Premier Wilderness Resort. Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as “one of America’s Best Employers.”
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