POSITION SUMMARY:
The Office Administrator assists the General Manager with various administrative tasks to include filing, running reports, setting appointments, scheduling meetings, gathering information, etc. Assists the HR Manager with daily HR functions in the store. To include conducting training sessions for new and current associates; completing new hire paperwork; filing; data entry.
ESSENTIAL FUNCTIONS:
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
Assists the HR Manager with the following:
Completes all “new hire” paperwork for all new associates,
Conducts orientation for all new associates,
Coordinates the S.T.A.R. Program to include scheduling, training and reporting,
Coordinates and schedules Associate training in all areas,
Completes Data entry for new associates, pay increases, associate reviews, etc.
Assists with planning and implementing Associate activities.
Gathers data & information, and prepares certain reports as needed by the General Manager.
Maintains strict confidentiality.
Processes and codes invoices & maintain Expense Tracking Worksheet.
Maintains store checkbook register & P-card log.
Maintains the Competitive Shop program & the decoy list.
Orders & monitors store supplies.
Coordinates travel advances and expense forms.
Submits IT Help Desk requests promptly.
Handles customer and associate questions and requests.
Files, types and makes copies as needed.
Remains aware of advertised sales.
Keeps work area clean, neat and well stocked with supplies.
Follows all Company Policies and Procedures.
Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
identifying and evaluating customers’ needs,
making product recommendations based off of this analysis,
promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up.
ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITY:
Ability to calculate figures such as discounts and make change to customers
Ability to communicate in a friendly and professional manner to our customers and other associates.
Must possess above average communication skills.
Ability to facilitate training to groups of up to 25
Able to stand & sit for extended periods
Ability to establish and maintain effective working relationships with Management, co-workers, and customers.
Ability to operate computerized Point of Sale register system and computerized Phone system
Ability to use Microsoft Office Word Processor and Spreadsheet software
TRAVEL REQUIREMENTS:
PHYSICAL REQUIREMENTS:
Regularly performs computer work and sits
Occasionally walks and stands
Seldom/never lifts up to 50lbs
INDEPENDENT JUDGEMENT :
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [email protected].
Bass Pro Shops
About Bass Pro Shops
Bass Pro Shops (http://www.basspro.com/) is North America’s premier outdoor and conservation company. Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today the company provides customers with unmatched offerings spanning premier destination retail, outdoor equipment manufacturing, world-class resort destinations and more. In 2017 Bass Pro Shops joined forces with Cabela’s (http://www.cabelas.com/) to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service. Bass Pro Shops also operates White River Marine Group (http://www.whiterivermg.com/) , offering an unsurpassed collection of industry-leading boat brands, and Big Cedar Lodge (http://www.bigcedar.com/) , America’s Premier Wilderness Resort. Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as “one of America’s Best Employers.”
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