Canada Goose isn’t like anything else. We’ve built something great, something special – an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you’re part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.
Here, opportunities are everywhere – to try something new, to learn, to do meaningful and impactful work, and they’re yours for the taking.
Job Description
Summary of Position:
The Visual Merchandiser role is accountable for creating and providing an outstanding customer experience that exemplifies the authenticity of Canada Goose. As an impactful visual and verbal storyteller, the Physical Retail VM will be key in pioneering product performance across stores and wholesale shop in shops.
You will assist in the execution of the plans and strategies developed by the Global Visual Merchandising team and the store management team, whilst performing in-store functions in relation to VM that impact the overall quality of the customer experience.
What you’ll do:
Visual Merchandising & Operational Excellence:
Being a leader in creating our level of Store Experience for our consumers and taking responsibility of visual direction of the store and Shop in Shops using Visual Merchandising directives provided by the global VM team.
Drive seasonal window installations or instore activations
Invest time in developing creative and insight-driven visual plans for seasonal floor flips, as well as plans designed to accelerate product diversification across ‘opportunity’ products and categories.
Use your keen eye for detail to maintain expectations among store team on visual excellence and standards.
Support daily store operations, including but not limited to incoming inventory, back of house standards and shop floor sales support as directed by the store leadership team.
Store Sales Performance:
Analyze product performance and depth on an ongoing basis and react accordingly – keeping up to date with latest trends, commerciality, and marketing activations.
Be able to inform and coach management and store team on in-the-moment merchandising based on sell through results.
Achieve or exceed personal sales targets that may vary depending on seasonality.
Seek visual and Brand consistency across Retail and Wholesale doors, allowing for diversification when appropriate to drive KPIs and corporate priorities.
Customer Experience:
Ability to provide guests with a high level of service through product education and styling advice.
Ensure an outstanding customer experience through product display reflecting customer trends, profile, and seasonality.
Drive our Net Promoter Score (NPS).
Engagement:
Contribute to a positive store environment through effective communication, teamwork and partnership with Brand Ambassadors and store management team.
Support and facilitate the training across Retail and Wholesale to ensure Brand Ambassadors and SIS Teams have the proper understanding of product and brand history.
Create strong partnerships with Wholesale SIS team members and floor management teams.
Let’s talk about you:
Minimum of 1 year retail visual merchandising, preferably in a customer focused environment.
Experience working in a wholesale retail environment an asset but not essential
Experience working with affluent and luxury brands is an asset.
Able to work at a fast-pace during high-traffic periods, but also during slower-paced periods
Available to work a variety of shifts including days, evenings, nights, weekends, and holidays as required by the store
Outstanding organizational and time management skills.
Highly detail orientated.
Ability to work efficiently in a fast-paced and team orientated environment.
Good understanding of inventory management and point of sale systems.
Excellent communication and interpersonal skills.
Self motivated, able to work independently and know when to seek guidance.
Adaptable, able to support both Customer Experience and Operations teams during busy periods.
Basic skills in Microsoft Office; specifically, Word and Excel
Proficiency in another language is an asset
What’s in it for you
A company built on Canadian roots and heritage
Your work is recognized with a comprehensive and competitive Total Rewards Program
Opportunities for career growth through numerous internal and external programs
Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
Inspiring leaders and colleagues who will lift you up and help you grow
Additional Information
What’s in it For You?
A company built on Canadian roots and heritage
Your work is recognized with a comprehensive and competitive Total Rewards Program
Opportunities for career growth through numerous internal and external programs
Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
Inspiring leaders and colleagues who will lift you up and help you grow
We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service. Our different perspectives are what enable us to create, dream and live in the open.
Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at [email protected].
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