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Canada Life Assurance Company Hiring For Compliance Investigator at Montréal, QC Full Time
Job Description:
What you will do
What you will bring
Be your best at Canada Life- Apply today
We are one of Canada’s top 100 employers!
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted
Market Conduct Investigations is looking for a Compliance Investigator to join its team to help protect the company’s integrity and customer livelihoods by reviewing and resolving allegations of negligence and inappropriate conduct by financial advisors.
Do you want to join a supportive and collaborative team, take on new challenges, and make a difference to the company and its customers? Are you a problem solver with excellent communication skills? Are you looking to apply your financial industry knowledge in a fast-paced and agile environment? If so, this opportunity is for you!
Given the size and scope of our organization, we have the flexibility for this position to be located in Montreal or London.
What you will do
- Leverage big data and new technologies to conduct investigations into allegations of financial advisors’ and mutual fund representatives’ misconduct and inappropriate activity.
- Report the outcome of these investigations to senior management and other key stakeholders (i.e. Regulators, Distribution partners, Errors and Omission insurers, etc.).
- Respond to and diffuse media and litigation threats.
- Provide support to the law department on litigation matters.
- Plan and execute special projects to enhance the effectiveness and capabilities of the Market Conduct Investigations team.
What you will bring
- A post-secondary degree, experience, and knowledge of the legal, compliance, financial, and/or insurance industries
- Mutual fund and/or securities knowledge, which may be demonstrated by successful completion of relevant financial industry courses such as the Canadian Investment Funds Course, Branch Manager’s Examination Course and/or the Canadian Securities Course
- Demonstrated knowledge and experience resolving complaints and/or conflicts
- A strong understanding of privacy obligations and regulatory requirements involving life insurance, mutual fund, and/or securities products
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Ability to:
- Speak and write using plain, clear, and concise language, demonstrating excellent communication skills
- Listen attentively, and be comfortable and adept speaking with uncooperative or frustrated parties
- Influence and persuade others by applying excellent interpersonal skills
- Exercise good judgment and make pragmatic decisions
- Think critically to identify key issues and solve problems
- Work independently and proactively
- Organize time and prioritize workload effectively
- Analyze large volumes of information and summarize it in short, succinct communications tailored to the applicable audience
- Ensure close attention to detail to complete high quality, accurate work product
- Fluency in French or Mandarin is an asset.
- Please note that presently, this is a hybrid-flexible position. The team attends the office 2-3 days per week and works remotely on other days. This is subject to change depending on evolving public health and business needs. Training may be conducted both virtually and in-person.
Be your best at Canada Life- Apply today
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
We are one of Canada’s top 100 employers!
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted
