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Canada Post – Postes Canada Hiring For Officer, Resource Optimization 1 at St. John’s, NL Full Time
Job Requisition Id: 154119
Business Function: Operations Support
Primary City: St. John’s
Other Location(s):
Province: Newfoundland and Labrador
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: English Essential
Employee Class and Level: UPCEA05
Working Hours: 37.5 hours per week
Number of Vacancies: 1
Job Closing Date (MM/DD/YYYY):04/08/2022
Health and safety is our highest priority. With vaccination shown to be the most effective tool to reduce the risk of transmission of COVID-19 and protecting individuals from severe consequences of this virus, Canada Post has implemented a Vaccination Practice. Accordingly, you will be required to attest to being fully vaccinated. If you are unable to be vaccinated, you may request an accommodation due to a medical, religious, or other prohibited ground of discrimination as described in the Canadian Human Rights Act.
Job Description
The Officer, Resource Optimization is accountable to provide planning, budgeting, forecasting, verification, analysis, and reporting services in support of labour resource performance for mail processing, collection and delivery, and retail operations groups, meeting the approval of the appropriate Process Owners and respecting the obligations of the various applicable Collective Agreements.
Job Responsibilities
Below are the main job requirements and responsibilities for the Officer, Resource Optimization.
- Conducts analysis and interpretation of labour resource data, including historical, current, corporate, local trends and forecasts. Gathers, compiles and analyzes various data to identify current and projected capacity against current and projected needs and applies knowledge of postal operations and collective agreements to identify opportunities and risks for reduction of operating costs
- Contributes to the preparation of operating plans for the appropriate group (plant, depots, and retail offices). Gathers, reviews and analyzes operational data on a regular basis using a variety of tools and methods to determine and advise the management team on the most appropriate levels and mix of staff required to optimize the balance of diverse needs such as high service levels and low operating costs
- Prepares shift schedules in accordance to the 24 hours corporate strategy for labour efficiency, indicating and coordinating staff requirements to maintain production needs and satisfy obligations of appropriate Collective Agreements. Liaises with appropriate groups to negotiate and align operating schedules with equipment maintenance windows, transportation services, material handling and processing equipment availability, store opening hours and other vital interfaces that impact on the overall success and cost of mail operations
- Supports Operations to determine the need of temporary employees and coordinates those resources, tracks their probation period, performance evaluation and attendance using different corporate tools and procedures
- Liaises with various operational and support groups to exchange and interpret information in order to optimize labour mix and schedules to best meet needs of all stakeholders while keeping a focus on lowering operational costs
Job Responsibilities (continued)
- Contributes to the budgeting process by forecasting costs for labour resources on a monthly and yearly basis. Collects data from a variety of sources within the Corporation and allocates appropriate labour rates to develop an overview of the labour costs of various operations within the mail operations groups
- Reviews actual cost and performance of labour against production plans, identifies and analyzes sources of variance, and recommends potential corrective actions to the appropriate members of the management team. Tracks management initiatives, quantifies and reports on labour impact resulting from their implementation
- Schedules employee’s training programs, in collaboration with the Learning and Development Institute, ensuring training schedules are established
- Builds and applies knowledge of current methods, tools and technologies for computerized production planning, staffing and forecasting
Qualifications
Education
- Completion of secondary school according to provincial standards or equivalent (GED) is required, AND
- Completion of post-secondary (College/University) course(s) in a related field is required.
Experience
- 3 years of related work experience is required.
Other Candidate Requirements
- Proficient computer skills and competent with Microsoft Office programs.
- Ability to organize, plan and control work effectively.
- Ability to analyze, assess and interpret data and reports and their application
- Ability to develop recommendations and implement plans.
- Effective communication and interpersonal skills.
Other Information
Knowledge
Knowledge of Canada Post’s mail processing, collection and delivery and retail operations
Knowledge of Planning, Budgeting and Forecasting techniques
Skills/Abilities
Skilled in developing strong working relationships
Ability to understand and interpret collective agreements
Ability to manage multiple demands at the same time
Personal Suitability
Working off shift
Travel maybe required
Working autonomously and as part of a team
ASSETS
Knowledge of Eclipse, SAP, BW, VALUS, PDX, CPC National
Safety Sensitive Positions
This position may be considered a Safety Sensitive position.
Employment Equity
Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences.
We are committed to employment equity and encourage applications from women, Indigenous Peoples, persons with disabilities and visible minorities.
Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.
Accommodation
Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.
Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.
Leadership Behaviours
Decision Making – A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner, that aligns with the corporation’s best interests.
Accountability – An individual who strives for performance excellence and who holds him/herself and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.
Business Orientation – A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.
Execution – A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.
Leading People – A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things.
Our Values
We value diversity as an essential part of who we are as a company, how we operate and how we see our future. We believe that attracting, developing, and retaining people who reflect the diversity of Canada is essential to our success because this matters to all communities and customers we serve.
Canada Post’s corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.
Safety – We are committed to a safe and healthy environment for all our stakeholders.
Customer – We serve Canadians with pride and passion.
Respect – We treat each other with fairness and respect.
Integrity – We act responsibly and with integrity.
Transformation – We will innovate and transform to win in the marketplace.
