Canadian Red Cross Looking for Program Coordinator – Friendly Calls at Toronto, ON Full Time

Location: Etobicoke,Toronto, ON

Contract Type: Temporary (12 months), Full Time

Salary band: $42,865 – $53,581

An iconic brand and one of the most inspirational not-for-profit organization on this planet – The Canadian Red Cross (CRC), is seeking a Program Coordinator – Friendly Calls program to join our Community support services team.

You want to be part of the world’s largest humanitarian network? You have a passion for helping others, and want to work with other dedicated individuals? By applying, you are taking a big first step to be part of an exciting organization that makes a huge difference in the lives of Canadians here at home and abroad. What are you waiting for?

At the Canadian Red Cross, we help people and communities in Canada and around the world in times of need and support them in strengthening their resilience. We are committed to having an accessible, diverse, and inclusive work environment where people with all abilities, ethnicities, gender identities and expressions, nationalities, religions, and sexual orientations can reach their full potential. All qualified persons, particularly Indigenous peoples, persons with disabilities, ethnic minorities, visible minorities, women, veterans, and others who share our values and contribute to fostering an inclusive and diverse workplace are encouraged to apply.

The Canadian Red Cross is looking for a Volunteer Coordinator – Friendly Call Program. Reporting to the Senior Manager, Community Health & Wellness, the Friendly Call Program Coordinator is overall responsible for expanding existing services through program promotion, establishing community partnerships, and strengthening the volunteer workforce.

As a Friendly Calls Program Coordinator, you will:
Promote program initiatives and development of the client base within Community Care sector.

Engaging with community partners to enhance program planning and implementation.

Gather data to prepare reports for the purpose of evaluating program and referral process success.

Supporting the volunteer workforce and roster through the onboarding and training process.

Integrate volunteer resources within the scope of responsibilities, as required.

Participate in internal and external program stakeholder meetings and communicate regularly with various stakeholders.

Represent and promote the Friendly Call Program in a variety of contexts with a diverse range of audiences.

Participate and promote completion of mandatory health and safety education/orientation, and respectful communication between all personnel and clients.

We’re looking for:
One to three years’ experience in community program development or a relevant sector

Post-secondary education is an asset

Excellent collaborator and skilled in partnership development, excellent collaborator with colleagues in an environment with ambiguity.

Volunteer management and training experience

Basic computer skills

Strong interpersonal, customer service and empathy skills, supportive, and productive team member, and preferably can demonstrate a high level of awesomeness

Commitment and clear understanding of privacy and confidentiality

Punctual and organized, pay attention to detail, have a positive professional attitude, and the ability to work interdependently with colleagues from various programs.

Working conditions:
The work will mostly be performed remotely but may have occasion to attend a Red Cross office.

This position requires a satisfactory Canadian criminal record check.

Full vaccination against COVID-19 is mandatory for this position and operation (the CRC will however adhere to its duty to accommodate those who are unable to be fully vaccinated for a reason related to a human right protected ground).

The Canadian Red Cross is an organization guided by our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accommodation measures during any phase of the hiring process, please notify us as soon as possible. All information received in relation to accommodation requests will be kept confidential.