Capital Staffing Solutions Hiring for Human Resources / Payroll Associate *REMOTE* at Remote Full Time

12 Month + Contract

$17 – $19 /Hr based on Experience

10am – 8pm Est

Job Description:

This person will have the opportunity to learn about the many aspects of human resources administration as they provide customer service support to staff members and managers as a member of our service delivery team. Additionally, the Incumbent will work with highly confidential information of all staff at all levels within the organization

Role Responsibilities:

• Triage inquiries/ raise issues according to defined processes and procedures; These issues may include: navigational support/answers regarding Workday, payroll, incident management
• Perform transactions and suggest improvements in Workday while maintaining content in the team’s knowledgebase program
• Use pro-active communications to contribute to improving relationships and service levels with staff and Center of Excellence partners
• Providing superb customer service as measured by Service Level Agreements and contact center metrics.
• Support and back up other team members in their daily activities while encouraging and sustaining a positive work environment that fosters team performance through own work and behavior
• Manage other assigned activities as necessary

Job Type: Contract

Schedule:

• Day shift

Experience:

• Human resources: 2 years (Preferred)
• Payroll: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: Remote