Caterpillar, Inc. Hiring for Senior Communications Specialist at Chicago, Illinois Full Time

Career Area:

Communications

Job Description:

Join the Fleet and Equipment Management team of Cat Digital as a Senior Communications Specialist responsible for development and execution of highly effective internal and external communication strategies with organizational and product focus. Plan and coordinate communications, meetings and events for employees, leaders, dealers and customers both digital and in-person in nature. Provide management or consultation for assignments that are broad, complex and challenging.

JOB DUTIES:

The Communications Specialist provides communications services in a business unit or corporate environment in support of a vice president, department director(s), global business process owner(s) and/or strategic initiative(s)/project(s). The Communications Specialist has an understanding of customer needs and develops and implements communication strategies in direct response to those needs. He/she is knowledgeable about company processes, systems and methodologies.

Decisions made by this position are diverse with higher risk issues. Challenges include exceeding expectations in delivering results, considering alternative courses of actions and making timely decisions. The Communications Specialist provides mentoring and direction to less experienced communications representatives.

The position generally owns several communications vehicles and manages several non-repeating projects, both internally and externally, through completion. Internal communication outlets utilized could include newsletters, Web sites, videos/streaming media, employee meetings, news releases, posters, displays, educational materials, photographs, brochures, presentations, correspondence, special events, news conferences, cascades, etc. External communications roles may include handling media and press relations, financial releases, and third-party use of the Caterpillar name.

Typical internal customers include various contacts throughout the enterprise. The position manages the completion of its own work assignments and may delegate work to others. Work generally follows established procedures and patterns with review in progress and at completion. Impacts key quality goals including Customer Satisfaction, Continuous Improvement, Timeliness, Accuracy, Efficiency, Cost Savings, Process Quality, etc.

Basic Requirements:

• The position typically requires a college or university degree in communications or a related field or the equivalent experience.

• 5+ years of job-related experience are typically required, preferably with business unit and corporate communications experience.

• The ability to maintain confidentiality, strong writing skills and experience, and excellent interpersonal skills are required to develop a cooperative work relationship with others inside and outside of the department.

Top Candidates will also have:

• Knowledge of company products, services, product applications, dealer network and their business model as well as a global business understanding.

• Demonstrated experience developing strategic communication strategies

• Experience in creating and delivering training curriculum

• Advanced knowledge of Excel, MS PowerPoint, and SharePoint

• Ability to quickly grasp complex technical concepts and make them easily understandable in text and imagery

• Good human relations skills are required to develop a cooperative work environment with others inside and outside the department along with very strong written and spoken communication skills in English with a variety of audiences.

• The work environment requires an individual to be well organized and self-driven to determine the appropriate approach for each request.

• The individual should have project management experience

• Basic familiarity with software development and experience producing content within cyclical timelines.

• Self-starter and driven; track record of getting things done

• Strong attention to detail

• Ability to maintain confidentiality

• Ability to prioritize, act decisively and with urgency

Additional Details:

This position has the option to be based out of either our Chicago, IL; Peoria, IL or Westminster, CO offices with a flexible hybrid work environment.

#LI-Hybrid

#BI

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers

Summary Pay Range:

$104,112.00 – $156,168.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Annual incentive bonus plan*

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability benefits

Life Insurance

Parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits and Employee Discounts

Tuition Reimbursement

Career Development

*Subject to annual eligibility and incentive plan guidelines .

EEO/AA Employer. All qualified individuals – Including minorities, females, veterans and individuals with disabilities – are encouraged to apply.

There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.