Account Governance and Operations Manager
Job ID
82793
Posted
22-Aug-2022
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative, Building Management, Development, Facilities Management, Project Management, Workplace Strategy
Location(s)
Minneapolis – Minnesota – United States of America, Remote – US – Remote – US – United States of America
JOB SUMMARY
The purpose of this position is to support the account and performance management functions for a large global account. Ideal candidate would have strong working knowledge of account management and governance processes with a real estate service provider.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Support the account governance process by developing client facing performance review deck. Create and manage account playbooks and processes. Track and report on account key performance and tracking metrics (KPI/TPI). Support tracking of key CBRE and client initiatives including charter creation, tracking and reporting. Lead SL integration projects and team and develop process efficiencies Other duties as assigned.
SUPERVISORY RESPONSIBILITIES
Provides formal supervision to individual employees within single functional or operational area. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company’s values.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
High School diploma or GED (General Education Degree) required. Bachelor’s degree preferred. Min of 4 years Engineering and/or Maintenance Management related experience/training.
CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
NOTE: An additional requirement for this role is the ability to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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