CBRE Hiring for America’s Partner Excellence Program Director – Procurement – Remote at Springfield, Illinois Full Time

America’s Partner Excellence Program Director – Procurement – Remote

Job ID

131869

Posted

11-Sep-2023

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Purchasing/Procurement

Location(s)

Remote – Canada – Remote – Canada – Canada, Remote – US – Remote – US – United States of America

About us:

Get ready for an exciting career with CBRE!

CBRE is the global leader in commercial real estate services. We have been ranked the industry’s top brand by the Lipsey Company for 15 consecutive years and one of Fortune’s “Most Admired Companies” in the sector for four years running!

Through our values of respect, integrity, service, and excellence, we focus on crafting successful outcomes for our clients, employees, and shareholders.

We offer a competitive compensation package with benefits Medical, Dental, Vision, 401(k), Disability, Paid holidays and Vacation

About the role:

Lead, develop and manage key elements of CBRE’s GWS Global Partner Excellence Program (PEP) in the Americas region. In this role, the successful candidate will lead all aspects of the GWS PEP in LATAM and North America and across all lines of business. Primarily this role will lead the following areas:

Ensuring compliance to the PEP Governance, working with key internal partners to set annual targets

Develop and implement the strategy and roadmap to continue to develop the PEP as a premier program

Lead and implement elements of the PEP, including our relationship strategies, Business Reviews, performance management, Innovation Challenge, Events and promotion of the program and its partners

Develop strategy and budget for program fees on an annual basis and work to ensure achievement of budget

Implement the process for nominating suppliers into the program, ensuring it is fit for purpose for all lines of business

Drive cross-business integration in PEP engagement

Use globally approved technology platforms to run all aspects of the PEP

Develop and deliver PEP communications to team members to ensure continued engagement to the program

Maintaining relationships with key supplier partners

Key Objectives

Establish annual (PEP) fees with procurement teams covering EA, DCS, Local, and PJM LoBs

Support design, preparation, and execution of GWS-EA Leadership Conference, including securing of $3M sponsorships from supplier partners

Lead all aspects of the PEP

Implement AMS Innovation Program and increase client awareness of the CBRE Supplier Innovation Program

Track supplier business reviews as per relationship strategies

Host AMS PEP Governance Committee meeting as a minimum every 2 months and integrate all LoBs including PM as applicable, to ensure compliance again the programs governance structure

Lead and improve Supplier Performance Management program in AMS

Developing processes, including training to ensure development of our partners in areas such as safety and quality

Ensure compliance with all CBRE and Supplier Partner program policies

Collaborate in global teams to ensure we have industry leading technology platforms for the global Supplier Partner Program

Measure program outcomes against goals, identify gaps, and implement corrective action to achieve the goals

Collaborate with all partners to align with business needs, current gaps, and corrective action

Design process to select the best suppliers to bring into the Partner program and help them develop into World Class companies to support our business

Collaborate with the global team to ensure Americas programs are in sync with the overall global program

Accountabilities

Build and maintain strong relationships with key stakeholders to ensure global alignment and cross-business engagement

Develop and implement communication plans that align with our CBRE global marketing and communications and ensure that all are engaged in the program

Lead cross-business and region teams in identifying and implementing PEP improvement opportunities

Become a trusted advisor to the multiple CBRE GWS business and client-support teams

Ensure compliance with CBRE Respect, Integrity, Service, and Excellence (RISE) values

Ensure the PEP are integrated into the business and deliver value aligned with business needs

Benchmark industry standard methodologies and innovations, and promote where applicable

Ensure Supplier Partners clearly see the value of the PEP and see CBRE GWS as their “Client of Choice” in the market

Communicate internally on supplier partner value propositions and supplier performance metrics

Ensure compliance with GWS policies and procedures when leading negotiations of supplier contracts needed to achieve CBRE’s objectives

Builds performance-based supplier relationships that lead to optimal pricing / programming, quality improvements, process improvements and delivery of world-class solutions

Identify and share technology, innovation, and trends with business to constantly improve service, drive efficiencies and product levels

Key Performance Measures

Supplier Satisfaction ratings from GWS client account team

Compliance and growth of Strategic and Preferred Partners

Business reviews

Performance Management

What you’ll need:

• Deep knowledge of ‘Smart Buildings & Services’ industry / procurement, design, data capture / driven programming including strengths/weaknesses of major suppliers, understanding of commercial drivers, insight into sector trends and strategies

• Strong negotiation skills, strong contractual and commercial competence

• Strong commercial competence and a proven track record of identifying and delivering meaningful savings

• High-reaching and driven to succeed with abundant energy and passion

• Superior influencing and interpersonal skills

• Work with and influence a broad range of customers, and supplier staff at senior levels

• Proficient analytical skills and a measured approach to decision-making

• A collaborative approach with the ability to increase the short-term position while building long-term productive relationships

• Able to plan and lead multiple change programs effectively

• Fostering teamwork and demonstrating the highest level of professional and ethical standards in all supplier transactions

Qualifications

• 10+ years’ experience within building operations, procurement, SRM programs, and supplier management

• Experience working in or handling suppliers, etc.

• Proven ability to influence others from corporate leaders, suppliers, and other functional organizations

• Strong skills and experience in leading cross-functional and cross-regional team

• Facility management and project management experience/knowledge preferable

• Results focus with delivering the program objectives

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the position is $160,000 annually and the maximum salary for the position is $190,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)