CBRE Hiring for Global Alliance Director- Managing Director- Remote Northeast at Indianapolis, Indiana Full Time

Global Alliance Director- Managing Director- Remote Northeast

Job ID

114026

Posted

11-Apr-2023

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Executive Management

Location(s)

Cambridge – Massachusetts – United States of America, Remote – US – Remote – US – United States of America

Get ready for an outstanding career with CBRE!

From selling properties to activating spaces, CBRE Group, Inc. is the world’s largest Commercial Real Estate services and Investment firm with over 100K employees globally in over 100 countries.

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Position summary

Alliance Directors lead all aspects of service lines provided to a client of CBRE. This role paramount in building and maintaining the client relationship serving as a liaison for CBRE to our Life Sciences client. This leader will grow an account while acting as trusted advisor to the client. This individual will be a strategic, innovative and organized professional who takes pride in seeing operations run smoothly and efficiently.

Job responsibilities & duties

• Acts as the single point of contact for overall account operations ensuring total contract compliance. This includes reaching and exceeding all goals including quantitative cost savings and qualitative customer service specifications. Will drive the profitability of this client account.

• Becomes a trusted partner, building positive relationships with business leaders through timely, relevant and tailored communication. Build and champion, friendly and enjoyable work environment that promotes innovation and efficiency.

• Partners with CBRE service line platforms engaging with SMEs to provide a diverse offering of innovative solutions to client problems. Involved in developing strategic plans, occupancy strategies and identifying cost efficiency opportunities.

• Leads applicable service lines based on contract structure which can include numerous variations of Facilities, Project or Transaction Management. Provides day-to-day leadership to the account based resources and drives framework and consistency across multiple geographies.

• Coordinate quarterly performance reviews between the client and CBRE based on key performance indicators outlined in the implemented contract. Optimizes current procedure while developing effective standard operating procedures (SOP) for the account.

• Responsible for financial performance by setting appropriate operational goals while developing capital/operating budgets.

• Presents written recommendations to clients including economic justifications, financial reports, and monthly summary reporting in line with agreed expectations. Generates a robust communication strategy and ensure accuracy of reporting and client submittals.

• Sells new management agreements and encourage extension/renewal of existing agreements.

• Responsible for identifying training needs, driving performance, developing and motivating team. Coordinates hiring, terminating, compensation, and performance evaluation for all account-dedicated employees.

• Continues to develop service level models for outstanding business settings while constantly evaluating and looking to implement innovative solutions that are flexible and scalable.

• Motivates teams across Global, diverse locations driving process improvements. Integrates processes across services according to Client protocols. Source and implement standard processes that will benefit the client.

Establishes management and control procedures to assure assignments comply with established standards for contract compliance, quality control, use of appropriate management means and methods, adherence to budgets and completion according to approved schedules.

Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Knowledge & experience

• Bachelor’s degree (BA/BS) from four-year college or university and a minimum of 10+ years of related leadership experience and/or training with emphasis on Facilities Management, Engineering Operations, Transaction Management, Project Management/Construction and Consulting.

• Experience in leading global, highly regulated manufacturing and research environments in the pharmaceutical industry.

• CFM, FMA industry certifications recommended; other Engineering, Business or technical training or certifications a plus. 6 Sigma, Greenbelt preferred.

• Strong interpersonal communication; ability to facilitate communications at all leadership levels.

• Must have the ability to travel. International travel may be required based on account needs.

• 10 or more years of Commercial Real Estate financial analysis and understanding of financial concepts required.

• Knowledge and experience in resource allocation and implementation concepts. Strong change agents preferred.

• Excellent technical, interpersonal, and analytical skills required. Excellent written and oral communications skills required.

• Success in building in talent. Ability to provide training and development for staff that drives personnel growth and retention.

Annual budget & forecasting

Based on information made available to CBRE, the Alliance Director will coordinate and consolidate the operating budget forecasts for all services related to the contract. Responsible for budgeting forecasts in a timely manner which will contain the following:

• Major role in developing and maintaining account profitability.

• Obligations pursuant to each Service Line scope under the Master Services Agreement

• Estimated annual gross revenue per Service Line

• Cost of reimbursable staff and related expenses

• Operating budgets for non-transactional Services as defined in the Service Lines scope documents.

• Estimates for additional services as may be requested by Client that are outside of the contract scope defined.

Reporting

Reports for each Service Line will be coordinated, integrated and led by the Alliance Director, in conjunction with the representative of each Service Line provided to Client under the contract. Reports, pursuant to the terms of the contract, will be delivered on time, in a consistent format and in a client acceptable format. Coordinate and present annual reviews, with representative of each Service Line, pursuant to the terms of this contract.

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)