Centene Corporation Hiring for Supervisor, Behavioral Health Professionals at Tempe, Arizona Full Time

You could be the one who changes everything for our 25 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, multi-national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose:

Directly supervises job performance of Behavioral Health Professionals, Behavioral Health Technicians and other call center agents. Works with management team to monitor, guide and direct daily clinical operations of call center. Delegates projects, coaches staff and manages workflow. Resolves complex issues. Assist Call Center Management Team. Assumes clinical and administrative on call duties with other management team staff for 24/7 call center.

• Directs staff in daily operations of call center

• Develops and monitors call center schedule to ensure adequate coverage

• Serves as liaison to internal and external customers to problem solve issues

• Makes clinical decisions when consulted by call center staff

• Participates in training and orientation of new staff; provides ongoing education

• Provides documented clinical supervision for designated staff

• Promotes recovery concepts and inspires hope

• Oversees quality review of documented behavioral health assessments and interventions.

Our Comprehensive Benefits Package:

• Flexible work solutions including remote options, hybrid work schedules and dress flexibility

• Competitive pay

• Paid Time Off including paid holidays

• Health insurance coverage for you and dependents

• 401(k) and stock purchase plans

• Tuition reimbursement and best-in-class training and development

Education/Experience:

Bachelor’s degree in Behavioral Health or related area. Master’s degree preferred. 3+ years experience in Behavioral Health. Previous experience as a lead in a functional area or managing cross functional teams on large scale projects. Experience in managed care environment and/or call center preferred.

License/Certification:

Must have one of the following: Licensed Professional Counselor (LPC); Licensed Associate Counselor(LAC), Licensed Clinical Social Worker (LCSW); Licensed Master Social Worker (LMSW), Licensed Marriage and Family Therapist (LMFT); Licensed Psychologist; Licensed Independent Substance Abuse Counselor (LISAC). Registered Nurse with the specialty in adult psychiatric and mental health nurse. Board Certified Behavior Analyst (BCBA) preferred.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

TITLE: Supervisor, Behavioral Health Professionals

LOCATION: Tempe, Arizona

REQNUMBER: 1238399