You could be the one who changes everything for our 25 million members as a TeleHealth Registered Nurse on the Clinical team. Centene is transforming the health of our communities, one person at a time. As a diversified, multi-national Fortune 24 and rapidly growing organization, exceptional talent fuels our mission.
Do you thrive in a supportive, result-oriented community and are committed to the relentless pursuit of continuous growth? As part of our clinical group, the member-focused care you deliver will make a difference and change the face of healthcare for the USA. Are you ready to make an impact?
As a TeleHealth Registered Nurse, you will:
Triage inbound calls, gather information, select appropriate triage guidelines, and disposition and care advice based on data base protocols and department policies and procedures for a 24 hour per day/7 day a week operation Provide clinical information and education for inbound and outbound calls providing oversight and support to the non-clinical staff.
Conduct assessments of callers’ presenting symptoms
Develop, implement, and evaluate a plan of care for each caller presenting symptoms
Answer all calls in a timely manner
Maintain confidentiality of all caller and personnel issues
Document all call inquiries according to department policies and procedures
Participate in the collection of data for department quality projects
Promote recovery concepts and inspire hope
Possess and maintain a thorough grasp of clinical knowledge pertaining to various disease states, medications, treatments, etc
Comply with Federal and respective state’s laws regulating health management organizations and telephone information centers and all department standards and policies and procedures
Apply primary nursing knowledge while performing all aspects of assigned tasks
Our Comprehensive Benefits Package:
Flexible work solutions including remote options, hybrid work schedules and dress flexibility
Competitive pay
Paid Time Off including paid holidays
Health insurance coverage for you and dependents
401(k) and stock purchase plans
Tuition reimbursement and best-in-class training and development
In-person and virtual training following State and Community guidelines
About Centene:
We are an industry leader with a local focus and a global vision:
We are a diversified, multi-national, inclusive healthcare company delivering relevant, technology-driven solutions at the global, national, and local levels
Listed on Fortune magazine’s World’s Most Admired Companies List for 2nd consecutive year
National footprint across all 50 states, serving 1 in 15 individuals in the U.S.
Recognized as one of the Best Places to Work by the Human Rights Campaign Foundation
Education/Experience:
Graduate certificate from an accredited nursing program. 3+ years combined experience in pediatric obstetrics, home health, community health, school nursing, or emergency nursing. 5 years experience strongly preferred. Strong computer skills including experience with Microsoft office or data entry systems. Must possess and demonstrate strong abilities in data entry, typing, call documentation, and customer service skills including active listening. Telephonic triage or managed care setting experience preferred. Bilingual in Spanish highly preferred.
Licenses/Certifications: Current RN license in state of residence
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
TITLE: TeleHealth Registered Nurse – RN
LOCATION: USA, United States
REQNUMBER: 1265992
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