Key Responsibilities:
answer telephones and greet clients/stakeholders
respond to clients and provide information to clients when required
log and distribute incoming mail including regular and electronic mail
excel reporting and distribution
set up, organise and maintain paper and electronic filing systems in accordance with recognized procedures and standards
process and track legal work
record and monitor deadlines
update status and tracking reports
collect and retrieve information from files as needed
prepare and edit correspondence, minutes, letters, memos, presentations and spreadsheets
review and proofread documents and correspondence to ensure accuracy
process and distribute documents effectively
coordinate and store information and documentation on SharePoint
plan and schedule appointments, conferences, meetings and travel arrangements for staff
coordinate logistics for meetings and conferences
provide administrative support including copying, scanning and facilitating E-signatures
monitor and coordinate the flow of information internally and with external stakeholders
maintain accurate expense account records
prepare and process expense reports and reconciliations when requested
assist in preparing papers for Board meetings, IC meetings and any other stakeholder meetings
Qualifications:
secondary school education
in-depth working knowledge of relevant computer programs including MS Office
experience with litigation computer applications
experience with document management systems
knowledge of applicable document development processes
working knowledge of claims management system is a bonus but not essential
Key Job Skills and Competencies Required:
planning and organisational skills
able to adapt to changing priorities and demands
deadline-driven
strong verbal and written communication skills
attention to detail and accuracy
problem analysis and resolution
initiative
sound judgment and decision-making skills
information collection and management
able to effectively handle sensitive and confidential information
ability to work effectively as part of a team
able to work well under pressure
excel reporting and distribution
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