CHANEL Looking for Training Coordinator at Gustavo A. Madero, Ciudad de México, México Full Time

Key Responsibilities

• Define the annual training calendar, to support the launches of new products and their displacement. As well as induction training:
• Defines, with marketing teams, the calendar for each semester of the year, including launches and campaigns.
• Update the work plan, including special promotions.
• Defines the necessary resources for each training (Gifts, decoration, materials, etc.)
• Coordinate the delivery of Distributed Brands training courses for Directors, Sales, and Administrative Personnel.
• Attend training courses to stay up to date on new releases and products.
• Translates the information from corporate training into Spanish and adapts it to the Mexican market.
• Defines the objective, materials, and contents of the course.
• Defines who the training is aimed at.
• Coordinates the definition of the course calendar.
• Defines and coordinates the supply of resources for the course (Gifts, decoration, materials, etc.)
• Defines who will teach the course.
• Coordinates or teaches the course.
• Coordinate field visits to verify the knowledge of the staff, as well as learn first-hand about their needs and opportunities.
• Make scheduled and surprise visits to Sales Points.
• Verify that the image on the counters is updated and correct.
• Defines the need to reinforce the training of the Demonstrators. If necessary, resolve doubts about the products.
• Provides support in problem solving.
• Participate in the selection and distribution of uniforms to have a homogeneous image at points of sale.
• Participate in the design of uniforms.
• Supports the selection of suppliers.
• Participates in the delivery of uniforms nationwide.
• Participate in information gathering.
• Generate articles.
• Ensures that new releases and events are included digitally in WhatsApp groups.
• Participate in the final definition of content.

Experience And Qualification

• 2 years in perfumery and cosmetology
• Bachelor’s degree in administration or similar.
• Proactive, effective communication, customer service, listening skills, empathic, ability to transmit and share knowledge.
• Strong project management skills with excellent attention to detail. 
• Ability to manage and oversee multiple projects concurrently. 
• Excellent communication and presentation skills. 
• Advanced Proficiency in Microsoft Office applications.
• Strong networking and relationship building skills, with a solid network of top managerial and executive talent.
• Strong sourcing skills with the ability to find & engage with the best talent.
• Ability to work effectively in a collaborative team environment.
• Must be an organized team player with solid interpersonal skills.
• Self-motivated, team player, strong at collaborative working relationships. 
• Experience working on multiple projects at the same time. 
• Fluency in English & Spanish is a must have, French is a plus.