Change Healthcare Hiring for Program Director, Online Customer Community at St. Paul, Minnesota Full Time

Program Director, Enterprise CommunityOverview of Position

The Community Program Director will be responsible for establishing and delivering the enterprise-wide programs and ensure the execution of processes for the digital transformation of one of the largest, independent healthcare technology companies in the United States. This position will utilize effective program management methods to create and manage programs across the strategic digital & customer community initiatives, including but not limited to overseeing budgets, timelines, integrated plans, collaborating with senior leadership and their stakeholders at all levels of the organization. The successful candidate will align and drive accountability cross-functional teams and external agencies to complete tasks on time and on budget. The Program Manager will also be responsible for building reports and communicating the enterprise community progress and impact to the business. What will be my duties and responsibilities in this job?

• Develop and manage program plans to achieve goals within timelines and budgets using — agile practices to delegate and complete tasks.

• Align cross-functional teams, agencies, and stakeholders.

• Communicate enterprise program status and activities to key stakeholders across the enterprise.

• Develop reporting and own reporting for enterprise community.

• Build and outline efficient processes for the enterprise community teams to support ongoing collaboration with stakeholders, including managing requests, feedback, and approvals.

What are the requirements needed for this position?

• 10+ years’ experience managing projects for cross-functional teams with strong knowledge of the key components of Agile project management and associated tools, best practices, and methodologies

• Excellent verbal and written communication skills

• Strong analytical and problem-solving skills

• Excellent management skills and the ability to work with a variety of key stakeholders, including senior leadership, to develop and manage project plans

• Proven organizational skills and strong attention to detail.

• Strong Data analytics and reporting skills including, Community ROI reports and analysis, remediation, and action plans.

• Community performance insights, including utilization and engagement

What other skills/experience would be helpful to have?

• Bachelor’s degree preferred

• PMP/CSM certification preferred

What are the working conditions and physical requirements of this job?

• General office demands, remote work environment.

• Environment – Remote, less than 25% travel required

• Physical Requirements – Sitting, standing, walking, and using the keyboard

How much should I expect to travel?

Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.

#WorkFromHome

#InternshipsatCHNG

#CategoryJobs

#SalesJobs

#AccountManagementJobs

#TechnologyJobs

#ProductManagementJobs

#ManagementJobs

#OperationsJobs

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

COVID Mandate

As a federal contractor, Change Healthcare is adhering to the Executive Order which mandates vaccination. As such, we are requiring all U.S. new hires and employees to show proof of being fully vaccinated for COVID-19 or receive an approved accommodation by their date of hire, as a condition of employment.

As we continue to navigate the ever-changing COVID-19 pandemic, we remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. Proof of vaccination or accommodations requests will be collected once an offer is accepted with Change Healthcare. All accommodation requests will be carefully considered but are not guaranteed to be approved.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to [email protected] with “Applicant requesting reasonable accommodation” as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information (https://www.changehealthcare.com/privacy-notice/privacy-notice-to-california-job-applicants) .

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Change Healthcare is an equal opportunity employer. All qualified applicant will reveive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.