JOB SUMMARYThis role is responsible for the day to day management of the onsite CharterPhysical Security Officers. The purpose of this job is to safeguardCharter’s facilities, employees and visitors 24 x 7 by maintaining a highvisibility presence while providing exceptional customer service andassistance to its employees and visitors to the location. This job requiresan ability to manage multiple priorities, complex situations, a diverseteam of employees and contractors and Charter site requirements, ensuringquality service and customer deliverables are met and be flexible.MAJOR DUTIES AND RESPONSIBILITIESSupervise the day to day physical security operations of assigned Corporatelocation and conduct site inspections to maintain quality delivery ofCorporate Physical Security department standardsProvide day to day management of a team of security officers; this includeshiring/selection, scheduling, payroll, training, coaching,development and supportEnsure Charter Communications is provided with high quality security servicesto protect people and propertyAssist in access control, perimeter security, asset protectioninitiatives, and emergency evacuation training and employee preparednesseffortSupervise special events on and off campus, as neededConduct, complete, monitor and measure required security training andupdate as necessaryAssist in new hire on boarding proceduresServe as a backup to Manager as-neededServe as backup to PSO positions when needed to ensure coverage is maintainedRespond to security incidents on campusAssist with special projects as necessaryPerform other duties as requestedREQUIRED QUALIFICATIONSSkills/Abilities and KnowledgeAbility to read, write, speak and understand EnglishPrior law enforcement/military/fire service experience preferredMust possess a valid Driver’s LicenseMust have access to reliable transportationMust be willing and able to work flexible schedulesAbility to operate radio or telephone equipment and/or console monitorsEffective oral and written communication skillsAbility to interact cordially and communicate with the publicActive listening skillsAbility to assess and evaluate situations effectivelyAbility to identify critical issues quickly and accuratelyAttention to detailAbility to successfully complete all training required for the positionAbility to provide, upon job offer, a DD214 discharge document withdischarge status indicated, if prior militaryMust adhere to Charter’s policies when handling sensitive or confidentialinformationMust adhere to Charter’s Integrity Policy and Code of ConductDirect experience working with access control systems (preference for RS22.0, Trak Tic, CyCops), guard tour, video systems or othersecurity-related technologySuperior proficiency using office software/computer skills (re: MSOffice, PPT, Visio, and Excel)EducationAssociate’s degree or higher in Business Management, Criminal Justice orrelated field or equivalent work experiencePreferred EducationSecurity Management Certification a plusGraduate of a law enforcement training academyRelated Work Experience Number of YearsPhysical and/or Corporate Security related experience 4+Leadership or supervisory experience 1+Preferred Work ExperiencePrior law enforcement/military/fire serviceWORKING CONDITIONSOffice environmentLimited travelEnvironment: Indoor and outdoor, temperature ranges from moderate toextreme cold and heatWilling to work irregular hours and weekends, as neededMajor Activity: Walking and standing for significant periods of timeGSE402 293935 293935BRHere, employees don’t just have jobs, they build careers. That’s whywe believe in offering a comprehensive package that rewards employees fortheir contributions to our success, supports all aspects of theirwell-being, and delivers real value at every stage of life.The pay for this position has a minimum of $65,300.00. The actual salaryoffer may be higher as we carefully consider a wide range of factors,including your skills, qualifications
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