Chewy Hiring for Associate Director Product Manager at Boston, Massachusetts Full Time

Our Opportunity:

Chewy is seeking an Associate Director of Product Management to join the Payments team in either our Seattle, Minneapolis, Boston, or Fort Lauderdale office. This product leader will own the end-to-end product vision and roadmap for payment method acceptance and the customer paying experience. You will partner with engineering, design, and analytics, and other product and business leaders across Chewy, to drive the growth of our business. We are looking for a product leader with a strong sense of ownership and experience delivering impactful customer experiences.

What You’ll Do:

• Use your customer-first mindset to guide the development and delivery of best-in-class customer payment experiences.

• Evaluate and prioritize payment method acceptance for Chewy and related entities.

• Develop and maintain a roadmap and prioritized product backlog ensuring product vision aligns with both customer and business goals.

• Define and analyze measures of success (KPIs) for new features and enhancements; transform these customer and business insights into clear requirements for product enhancements and new features.

• Create objectives and define cadences to track performance of your product(s) and measure impact of product enhancements; communicate impact clearly across the organization and use to drive prioritization.

What You’ll Need:

• 8+ years of product management experience

• Bachelor’s degree

• Experience owning front-end customer experiences

• Experience with feature delivery and tradeoffs of a product

• Experience owning/driving roadmap strategy and definition

• Experience with end-to-end product delivery

• Experience contributing to engineering discussions around technology decisions and strategy related to a product

• Aptitude to analyze, communicate, and present metrics effectively to support recommendations.

• Ability to think creatively, execute on a roadmap, build consensus and momentum

• Strong writing and verbal communication at the executive level

Bonus (if applicable):

• Experience in Payments, eCommerce

• Fluency in SQL and/or Tableau

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].

If you have a question regarding your application, please contact [email protected].

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