Christchurch City Council Hiring for Customer Experience Representative Job at New Zealand Full Time

At the Christchurch City Council, we are driven by our passion for creating a better future. We believe in working as one yet staying true to ourselves. Help make a positive impact on our community while enjoying a rewarding career of opportunities. Christchurch City Council, where it’s possible to love what you do.

In these front-line roles at the Council, it’s not just about customer service, it’s about the customer experience. Our centres are busy and high-pressure environments where no two days are the same.

As someone who has a genuine love for people and is solutions-focused – you’ll deliver high-quality information and services to maximize our customer experience. Ideally, you will have gained your Customer Service experience from working in Retail and or Hospitality, you will thrive in a busy and dynamic environment and be able to think on your feet!

The goal – More People, More Active, More Often.

Are you passionate about creating a better future? Find out what’s possible, apply today.

Positions available – Please see the below list for specifics. Please indicate on the application form which position(s) you wish to be considered for.

• Wednesday 3.30pm-8pm 4.5 hours
• Thursday 3.30pm-8.30pm 4 hours
• Friday 1.30pm-9.30pm 7.5 hours
• Sunday 2pm-8pm 5.5 hours

Feel like you don’t meet every single requirement of the job description?

Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification. At the Christchurch City Council, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.

Additional information:

Hours of work – As above
Salary – $23.65 to $25.09
Location – This position is primarily based at Jellie Park Recreation and Sports Centre, 295 Ilam Road

Whilst staff working at the Christchurch City Council are not currently required to be vaccinated, applicants need to be aware that should the COVID-19 environment change, roles across the organisation will be assessed, and the requirement to be vaccinated may be reviewed.