Guided by our Organisational Digital Strategy, apply digital ways of working which incorporates people, process, information and technology, the role of Platform Specialist exists to drive these initiatives forward.
As a forward thinker, you will always be one step ahead having a strong awareness of advancements in customer experience platforms.
In this role you will work within the Customer Experience Platform team to ensure our platforms are proactively monitored, managed, standards compliant and follow best practices. You will lead our platform enhancements programme to ensure our continual improvement.
You will represent the team working closely with other platform specialists, managers, architects, suppliers to form strong partnerships that deliver on our customer-centred approach.
This role has a strong focus on citizens and our community, we want to ensure their digital experience is the best it can be. If you are someone who wants to drive our digital strategy forward, be a champion for innovation, a strong customer advocate then apply now to join our talented team.
Feel like you don’t meet every single requirement of the job description?
Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification. At the Christchurch City Council, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.
Additional Information
Hours of work – Fulltime Permanent Position
Salary – To be discussed with the successful applicant
Location – This position is primarily based at 53 Hereford Street – Christchurch
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